Technical Customer Success Manager — Retention & Growth
Breakout Tools
A leading software company is looking for a Customer Success Manager to manage 30-60 paying customers. This role requires a customer-obsessed individual who can build relationships and ensure customer retention. Candidates should have a strong technical understanding of PostHog’s products and be able to proactively address customer needs. The position offers a base salary and bonuses for achieving retention targets, located in San Francisco, California. #J-18808-Ljbffr
$220k
...time ever, you can manage and automate every part... ...- both for our customers and colleagues. We bring... ...customer adoption, retention, and revenue growth. Account managers in... ...prospectingPartner with your Technical Account Manager to... ...to ensure customer success and secure long-term...SuggestedContract workWork at officeRemote work3 days per week$155k - $175k
...role:Sentry is expanding our Technical Customer Success team to support our growing... ...Technical Customer Success Manager (TCSM), you’ll be a Sentry... ...new opportunities for growth through additional use cases... ...adoption, value realization, and retention.Collaborate with customer...SuggestedWorldwide- ...applications. The Role We're looking for a Technical Customer Success Manager who can operate at the intersection... ...'re accountable for implementation, retention, adoption, and expansion within your... ...renewals and driving account growth in a SaaS environment ~ Ability to...SuggestedContract work
$10k - $100k
...recordings, and writes custom SQL queries. Next on... ...ensure their continued retention and growth. You’ll need to be incredibly helpful, technical enough to help our customers... ...they are set up for success both today and in the... ...50 customers to manage so need to prioritize...SuggestedRemote workFlexible hours- ...Opal Security Technical Success Manager At Opal, we're building modern identity governance for the... ...to help us nail what comes after the customer says "yes." We're looking for a... ...health of our customer base: renewals, retention, and proactive engagement all fall under...Suggested
- ...same gateway we sell to customers, and we are building... ...with the customer: what success looks like, who does... ...customer success, account management, consulting, or a... ...You are comfortable in technical conversations without... .... You have carried retention and expansion, or have...
- ...career.About the teamStripe’s Customer Success Managers are ultimately responsible... ...to project success, retention, and renewal specifically in... ...such a direct impact on the growth of the company.What you’ll... ...in product, payments, and technical conversations at multiple levels...
- ...career.About the teamStripe's Customer Success Managers (CSM) oversee the post-... ...drives user success, increases retention and expansion, and supports... ...a direct impact on the growth of the company.What you’ll... ...across account executives, technical account managers, ProServ,...
$150k - $175k
...looking for a Scaled Enterprise Customer Success Manager to join our Enterprise team... ...onboarding, adoption, retention, and expansion across a high... ...and identify risks or growth opportunitiesIdentify self-... ...explain value to business and technical stakeholdersComfortable using...Work at officeLocal area- CivilGrid is seeking a Head of Customer Success in San Francisco to lead and mentor the Customer Success team. The role involves building retention strategies and aligning product values with revenue growth. Candidates should have over 8 years of experience in Customer...Remote jobFlexible hours
- Cursor is seeking an RVP, Customer Success - Digital to design and lead the digital CS function... ...tech-touch motion that drives adoption, retention, and expansion while preserving the... ...powered plays, partnering with Product, Growth, RevOps, and Sales to deliver a seamless...
$144k - $176k
...Technical Customer Success Manager Title of Role: Technical Customer Success Manager Location: San Francisco, onsite Company Stage of Funding... ...startup in the developer tools space that is poised for growth. Our client is focused on delivering innovative solutions...Work at office- ...Description Mission Ensure customer success by co-managing with Sales the full... ...while acting as a hands-on, technically credible partner embedded... ...drives adoption, expansion and retention. Measurable value is... ...Production) Customer Growth & Expansion Drive growth...Work at office
$141k - $200k
...with AI, helping our customers get life-saving innovations... ...re hiring a Customer Success Manager to own the full... ...number: net and gross retention, adoption depth, and... ...workflows; translate technical and product context for... ...in fast-paced, high-growth environments. Why...Work experience placement- ...Health is seeking a dynamic Customer Success Manager to support customers across... ...to strong renewals and growth opportunities. What You'... ...product feedback, escalate technical issues with urgency, and advocate... ...and driving net revenue retention above 110% ~ Excellent communicator...Remote work
$20k - $100k
...Customer Success Manager Arphie is building AI knowledge agents that transform... ...by leading AI labs, high-growth companies, and publicly-traded... ...Customer Health, Retention & Growth Own your book... ...communicator — able to translate technical concepts for non-technical...Relocation$190k - $215k
...your career, help our customers and partners advance... ...skilled Senior Customer Success Manager with a strong... ...engagement and a deep technical understanding of cloud... ...outcomes to identify growth opportunities and potential... ...satisfaction and retention.Act as a trusted advisor...Full timeTemporary work$145k - $180k
...include enterprise asset management, procurement and... ...Summary:As a Senior Customer Success Manager at OpenGov, you... ...thrives on over-achieving retention targets and driving... ...and higher education.Technical & Business Acumen:... ...contributionsProfessional development and growth opportunitiesA...Contract workWork at officeLocal area$97k - $156k
...employees by investing in their growth. We aspire to create a... ...business needs of the team. The Customer Success Manager (CSM) partners closely with... ... Partnering on customer retention and expansion. The CSM... ...Product teams Expedite technical and purchase-related escalations...For contractorsWork at officeFlexible hours$96.24k - $120.32k
...all rolled into one.Customers and users across the... ...prepares our company for growth. Join Planet and be a... ...is for a Customer Success Manager for Planet’s commercial... ...to a deep dive with technical teams. You will operate... ...for gross and net retention metrics across your book...Full timeTemporary workWork at officeLocal areaRemote workHome officeShift work3 days per week- ...future. The Director of Customer Growth leads a team of Account Managers who support strategic partnerships... ...for driving customer retention, incremental revenue... ...with C-level and technical leaders to co-innovate and... ...: Leverage insights and success stories from the existing...Full timeLocal areaRemote workWorldwideFlexible hours
$222.8k - $380k
...Growth Account Executive, AI Native San... ...drive expansion and retention of our fastest-growing startup customers by helping them... ...with relationship management skills, focusing on... ...retention targets ~ Success as a strategic... ...cycles, working with technical stakeholders, and...Work at officeVisa sponsorshipFlexible hours- ...digital ecosystem used to manage it. We believe that... ...solutions for our customers. As a member of the Kargo... ...pivotal role in fueling our growth. Working closely with... ...to drive acquisition, retention, and revenue expansion... ...experience in a technical discipline preferred....Local area
- ...Customer Success Operations Manager Envoy protects the places the world relies on... ...business requirements into technical specifications for Data/BI... ...technologies to support growth and scalability. Proactively... ...post-sales analytics (retention, churn, expansions,...Local areaImmediate start
$80k - $100k
...not a support role, retention is table stakes;... ...own the post-sale customer journey from onboarding... ...are built around growth. Base Salary: $... ...-carrying account manager, or similar). Come... ...selling technical or AI-powered products... ...How We Define Success in This Role A...$80k - $150k
...product teams. The Role As Customer Success at Conveo, you will own long... .... Drive Adoption, Retention, And Expansion Design and... ...that impacts retention and growth, and help prioritize fixes.... ...driven products and translating technical concepts into simple narratives...$140k - $195k
...estate and investment management. With operations... ...for ongoing success in a business-as-... ...grounded in the customer’s reality, rigorous... ...sustains long-term ARR growth.Reporting to the... ..., not just technical milestones.• Define... ...net revenue retention and ARR growth without...Full timeLocal area- Director of Technical Account Management, Customer Success Leading DLP AI Cybersecurity Provider | Remote (US) | Full-Time The Mission You’re the cybersecurity... ...matters—including you. Benefits built for balance, growth, and peace of mind in a hybrid world (may vary by...Full timeRemote workWork from homeSleeping nightsFlexible hoursNight shift
$125k - $165k
...thrives on solving complex technical challenges,... ...About The Role Our Customer Success team is integral to how... ...Attio Customer Success Manager, you will be responsible... ...and managing Attio’s retention, customer health,... ...Experience at early or growth-stage startups What...Work at office$153k - $181k
...infrastructure that founders use to manage equity, fund managers use... ...With The Enterprise Customer Success team here at Carta is our... ...offerings Drive retention and growth among our most valuable customers... ...comfortable navigating technical environments (CLIs, APIs,...Full timeShift work
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