Senior Records & Information Governance Manager

Job Description

Job Description

Senior Records & Information Governance Manager

At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value – not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We’d love for you to join our team!

Job Summary

The Senior Records & Information Governance Manager is responsible for leading records and information management operations, overseeing personnel, and ensuring compliance with federal records management laws, regulations, and Department of Defense (DoD) policies. This position serves as the lead for records and information management activities, providing strategic direction, policy oversight, and operational leadership for records lifecycle management programs.

The successful candidate will manage personnel, develop and implement records management policies and procedures, and ensure organizational compliance with the Federal Records Act, National Archives and Records Administration (NARA) requirements, and applicable DoD and Office of the Secretary of Defense (OSD) records management directives. The role requires strong leadership, program management, and information governance expertise in support of mission-critical federal operations.

Responsibilities

• Lead and manage personnel supporting records and information management operations.
• Oversee the planning, execution, and administration of records management activities in accordance with contractual and organizational requirements.
• Direct the implementation and maintenance of records and information management programs that ensure compliance with federal and DoD regulations.
• Develop, implement, and maintain records management policies, procedures, and operational guidance.
• Ensure compliance with the Federal Records Act, NARA requirements, applicable federal regulations, and DoD/OSD records management policies.
• Provide oversight of records lifecycle management, including records creation, maintenance, retention, disposition, and archival processes.
• Advise leadership on records management requirements, information governance initiatives, and regulatory compliance matters.
• Coordinate records management activities across organizational stakeholders to ensure consistency and compliance.
• Conduct reviews, assessments, and audits of records management practices and recommend corrective actions as needed.
• Monitor program performance, staffing requirements, and workload distribution to support mission objectives.
• Develop and deliver reports, metrics, and status briefings to government leadership and stakeholders.
• Identify opportunities to improve records management processes, operational efficiency, and compliance effectiveness.
• Support inspections, audits, litigation holds, records disposition activities, and information governance initiatives.

Education and Experience

• Minimum of 6 years of experience managing personnel , including team leadership, supervision, workload management, and performance oversight.
• Minimum of 3 years of experience performing records and information management functions in support of federal or Department of Defense organizations.

Minimum of 3 years of experience developing and implementing records management policies and procedures in accordance with:

• Federal Records Act requirements
• Applicable federal records management regulations
• National Archives and Records Administration (NARA) guidance
• Department of Defense (DoD) records management policies
• Office of the Secretary of Defense (OSD) records management requirements

Bachelor of Arts (BA) or Bachelor of Science (BS) degree from an accredited college or university in any discipline.

Required Skills

• Experience managing enterprise records management programs within the DoD or other federal agencies.
• Experience supporting electronic records management systems and digital information governance initiatives.
• Familiarity with NARA-approved records retention schedules and disposition processes.
• Experience conducting records management inspections, audits, and compliance reviews.

Professional certifications in records management , information governance, or information management, such as: 

• Certified Records Manager (CRM)
• Information Governance Professional (IGP)
• Records Management certifications from recognized professional organizations

Knowledge, Skills, Abilities  

• Strong knowledge of federal records management requirements and information governance principles.
• Thorough understanding of the Federal Records Act and related records management regulations.
• Knowledge of DoD and OSD records management policies and procedures.
• Ability to develop and implement effective records management programs and strategies.
• Strong leadership and personnel management skills.
• Excellent written and verbal communication abilities.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities and deadlines in a complex operational environment.
• Experience preparing reports, metrics, and executive-level briefings.
• Proficiency with records management technologies, electronic document repositories, and information management systems.

Security Clearance

Must possess a current, final, and fully adjudicated Top Secret security clearance . 

Physical & Work Environment Requirements

Employees must be able to perform the essential functions of this position, with or without accommodation.

• Ability to remain stationary for extended periods while working at a computer.
• Frequently operate standard office equipment, including computers and telephones.
• Ability to communicate effectively in person, by telephone, video conference, and email.
• Occasionally move about the office and lift up to 20 pounds.
• Ability to work the assigned schedule with regular and reliable attendance.
• Ability to travel up to 10% as required.

More About B&A:

Notable Clients
B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.

Benefits and Programs

B&A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A’s 401(k) plan is available to all employees and includes a company matching contribution.

B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include:

• The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more
• A formal mentorship program
• Job shadowing and cross training opportunities
• Brand Ambassador program
• Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more
• Monthly teambuilding events
• B&A Annual Wellness Challenges: #StepWithB&A, #WalkDuringLunchWithB &A, #VolunteeringWithB&A, #ExerciseDuringLunchWithB &A, and more

At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award.

EEO

B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A’s offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities.

EEO is the Law

B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 Form to confirm work authorization.