Patient Service Representative
Triangle Visions Optometry
Job Description
Job Description
Join Triangle Visions as a Patient Service Representative in Chapel Hill, NC!
Are you a great communicator with a passion for healthcare? Triangle Visions invites you to join our team as a Patient Service Representative. Why Work With Us?- Work-Life Balance: Enjoy a supportive Monday - Friday schedule.
- Competitive Compensation: Monthly bonus plan and comprehensive benefits package.
- Health Benefits: Medical, dental (100% of preventative care covered), and free vision coverage.
- Generous Time Off: Paid time off (PTO) and holiday pay.
- Professional Development: Access $5K+ annually for tuition and continuing education reimbursement.
- Family Support: Adoption assistance program.
- Employee Perks: Free eyewear and discounts for friends and family. Your Role:
- Maintain a professional and friendly attitude while greeting office guests and speaking with patients about their insurance coverage and appointments.
- Handle record-keeping, invoicing, database maintenance, and customer issues.
Join Us Today!
Ready to make a difference in patients' lives and advance your career? Apply now for the Patient Service Representative position in Chapel Hill, NC, and become part of the Triangle Visions team! Responsibilities Patient Service Representative Job Responsibilities
- Greets patients without delay.
- Promptly answers the telephone in a friendly and courteous manner.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
- Keeps patient appointments on schedule by notifying doctor/provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
- Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
- Determines both medical and vision insurance eligibility in accordance with patient’s current plan coverage.
- Ensures all office systems are maintained.
- Maintains a safe working environment for all team members and patients.
- Performs other administrative responsibilities as assigned by Practice Manager or as business needs.
- High School graduate or equivalent
- 2+ years of office experience in a healthcare setting
- Basic knowledge of services, products, vision insurance plans/coverage and office operations preferred, but not required.
- Strong customer service skills
- Strong communicator and listener
- Problem solving ability
- Organization skills
Vacancy posted 10 days ago
Similar jobs that could be interesting for youBased on the Patient Service Representative in Chapel Hill, NC vacancy
- ...Patient Services Representative Currently seeking an individual with previous patient services/accounts experience to work in this fast-paced medical environment. Desired applicants will have proficient cash handling and customer service skills. Attention to detail...Suggested
Lincoln Community Health Center
Durham, NC4 days ago $17.66 - $23.74 per hour
...Job Description Job Description About Piedmont Health Services Piedmont Health Services, Inc. (PHS) is a 501(c)(3)... ...primary care services in under-served areas. Job Title: Patient Services Representative (Medical & Dental) Department: Case Management...SuggestedTemporary workLocal area- UTS- Temporary Patient Accounts Representative at UNC Chapel Hill The Patient Accounts Representative is responsible for front-line, patient-facing... ...and account inquiries related to both dental and medical services. The role requires professionalism, attention to detail,...SuggestedTemporary workWork at office
- ...Description: ***On-Site*** Join Our High-Energy Healthcare Call Center Team! At Revco Solutions we provide exceptional customer service to the patients we service. As a leading healthcare call center, we are seeking highly motivated individuals to join our high-energy call...Suggested
- ...Hill is seeking a Clinical Support Technician I for the GI Surgery Acute Care Unit. This full-time position involves assisting in patient care, performing clerical tasks, and ensuring efficient unit operations. The role demands close observation of patients, aiding with...SuggestedFull timeNight shiftDay shift
- ...organization in Chapel Hill is seeking a dual role of Nursing Assistant and Health Unit Coordinator. This position involves providing patient care support, clerical tasks, and critical documentation review. Ideal candidates require a High School Diploma and should be...Full timeShift workNight shift
- ...201 S Estes Dr, Chapel Hill, North Carolina 27514 Shift Availability. Evenings & Overnight Time Type. Part time. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire Customer Service Representative,...Part timeShift workNight shiftAfternoon shift
Circle K Stores, Inc.
Chapel Hill, NC18 hours ago - ...As a Medical Receptionist, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant... ...appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and...Work at office
The Trillium Clinic PLLC
Chapel Hill, NC8 days ago - A healthcare provider in Chapel Hill is seeking a Front Office Coordinator to support patient care and office operations. The ideal candidate will have strong communication and multitasking skills, and a desire to contribute positively to patient experiences. Responsibilities...Work at office
- ...Registered Nurse to join its team. The position focuses on managing patient transfer operations and requires a Bachelor's degree in Nursing... ...knowledge, critical thinking skills, and excellent customer service abilities. This role offers the opportunity to improve health...
$750 per week
...consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for...Part timeCasual workRemote workFlexible hoursAFG
Chapel Hill, NC1 day ago- ...challenged, and leave each day knowing you've made a real impact? If so, you're in the right place! We are seeking a Customer Service Event Representative to become a key member of our dynamic team. In this role, you will help provide valuable information to customers at...Local areaFlexible hours
RD Events
Chapel Hill, NC6 days ago - ...compassionate care that changes the lives of patients, their loved ones, and the greater... ...hospice, home health, and infusion services across the region, as well as serves as... ...orders with warehouse and Patient Delivery Representatives. # Assist patients with supply...ReliefLocal area
Duke Health
Durham, NC15 days ago - ...Requests: Continually monitor work list(s) to appropriately triage patient transfer requests. Conduct and document assessment of proposed... ...route concerns to the appropriate care team members. Customer Service: Identify and elevate barriers to efficient, effective, patient...
$41.04 - $59 per hour
...planning, implementation and overall evaluation of individual patient needs. The overall goal of the position is to enhance the quality... ...route concerns to the appropriate care team members. Customer Service- Identify and escalate barriers to efficient, effective, patient...Hourly payFull time- A leading health-focused clinic in Chapel Hill, NC is seeking a Front Office Coordinator to contribute to enhancing patient care and supporting a healthy lifestyle. The role includes answering calls, managing patient interactions, and processing transactions. Ideal candidates...
- ...102: 201 S Estes Dr, Chapel Hill, North Carolina 27514. Shift Availability: Flexible Availability Time Type: Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast...Weekly payFull timeTemporary workPart timeLocal areaFlexible hoursShift work
Circle K Stores Inc.
Chapel Hill, NC18 hours ago - Requisition Number ALNC-55609 Job Description Schulte Hospitality Group is seeking a dynamic , service-oriented Sales Assistant to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and...Daily paidFull timeImmediate startFlexible hours
$20 - $23 per hour
...ideal candidate will assist in maintaining and soliciting new accounts and support various organizational needs. With a commitment to service and employee development, they offer a flexible work environment, robust benefits, and opportunities for growth. Applicants should...Hourly payDaily paidFull timeFlexible hours- At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Sales/Catering Coordinator must be a highly motivated individual who is eager and ready to accept additional...Live inNight shift
- ...requiring a Certified Nursing Assistant I qualification and the ability to work day and night shifts. The ideal candidate will assist with patient care, perform clerical tasks, and provide direct personal care. The position offers shifts that include weekends and holidays,...Shift workNight shiftDay shift
$69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers... ...and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop...Remote jobWork from homeFlexible hoursHMG Careers
Chapel Hill, NC15 days ago- We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet’s health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each...Full time
- ...essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable... ...including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills,...Part timeWork at office
Harris Teeter
Chapel Hill, NC2 days ago - ...provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods' Guest Service Standards. Perform all functions associated with sales related assets. Responsibilities Sales, Cash and Invoice Accounting...Work at office
Lowes Foods
Chapel Hill, NC4 days ago - Store 2723102: 201 S Estes Dr, Chapel Hill, North Carolina 27514 Shift Availability Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced...Weekly payFull timeTemporary workPart timeLocal areaFlexible hoursShift work
$16 per hour
...Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may...Hourly payCasual workLive inImmediate startFlexible hoursNight shiftWeekday workHyatt
Chapel Hill, NC18 hours ago- About Duke Health's Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization... ...coding information. Communicate with nursing and ancillary services personnel for needed documentation for accurate coding....
- A leading health institution is hiring a Medical Records Coder II to review and accurately code medical records. This remote position requires certifications like RHIA, RHIT, CCS, CPC, or HCS-D. Responsibilities include coordinating with other staff, ensuring proper coding...Remote jobRelocation package
- Duke University Health System is seeking a Medical Records Coder II to work remotely. This role involves coordinating and reviewing work, coding medical records, and ensuring appropriate reimbursement. The ideal candidate will have relevant coding certifications, a high...Remote jobRelocation package
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Service Representative. Be the first to apply!
Related searches
- patient assistance representative Chapel Hill, NC
- nursing unit secretary Chapel Hill, NC
- unit clerk Chapel Hill, NC
- medical secretary Chapel Hill, NC
- unit secretary Chapel Hill, NC
- health unit coordinator Chapel Hill, NC
- patient care representative Chapel Hill, NC
- patient experience coordinator Chapel Hill, NC
- patient registration representative Chapel Hill, NC
- unit assistant Chapel Hill, NC