Medical Assistant

Job Description

Job Description

About us:

Alliance Health Services is a compassionate, patient-centered home health and hospice care provider committed to delivering high-quality, personalized services in the comfort of our clients’ homes. We strive every day to support individuals and their families through recovery, chronic care management, and end-of-life support with dignity, respect, and professionalism.

At Alliance, we value teamwork, continuous learning, and a supportive work environment where clinicians and caregivers are empowered to grow and make a difference every day. Join us in our mission to provide exceptional home health and hospice care — because care that feels like family is care that truly heals.

Job description:

We are seeking a detail-oriented Medical Assistant to join our Home Health office team in Victorville. This position is office-based and focuses on administrative and clinical support to ensure smooth day-to-day operations.

Position Summary

The medical assistant provides non-clinical support to patients, clinical staff, and providers by facilitating various clerical and administrative tasks, depending on department assigned. Responsibilities include, but are not limited to: triage incoming calls, update and verify patient demographics, verify insurance eligibility, schedule new and missed appointments, order patient supplies, etc.  This is a full-time, in-office position.

Responsibilities

• Performs administrative, clerical, and operational tasks
• Provides excellent customer service to providers and patients
• Ensures correct demographic information is on file
• Schedules appointments
• Collects necessary forms and information prior to the start of a patient's care
• Verifies insurance eligibility
• Verify necessary documentation within a patient's chart
• Follow up with pending items and tasks
• Answer and triage incoming calls
• Checks tasks and messages for daily action items from providers
• Order medical supplies
• Other duties as assigned

Schedule

Monday- Friday 9:00AM-5:30PM

Pay: $21 - $25