Instructional Designer

Job Description Job Description Instructional Designer Capital Title of Texas & Affiliates Learning Systems SharePoint LearnUpon Microsoft 365 Digital Learning What You’ll Do Design Exceptional Learning Experiences Design engaging digital learning for employees across the organization. Create onboarding programs, eLearning courses, learning paths, videos, job aids, quick reference guides, assessments, and standard operating procedures. Translate complex operational processes into simple, engaging learning experiences that employees actually enjoy using. Apply instructional design best practices and adult learning principles to improve knowledge retention and employee performance. Build Our Digital Learning Environment Administer and continuously improve our Learning Management System (LearnUpon or similar platform). Build and maintain learning resources using Microsoft SharePoint, Teams, Microsoft 365, and related technologies. Develop organized, intuitive learning spaces that employees can easily navigate. Evaluate new learning technologies and AI-powered tools that improve the employee experience. Create a Knowledge Library Employees Trust Develop and maintain a centralized digital knowledge library that includes: Standard Operating Procedures Process documentation Forms Training materials Job aids Reference guides Frequently Asked Questions Operational resources Partner with department leaders to ensure content remains accurate, current, and easy to find. Collaborate Across the Organization You’ll work closely with leaders across: Escrow Operations Title Operations Examination Sales Compliance Marketing Human Resources Operations This role is highly collaborative. Our managers will bring the operational expertise. You’ll bring the expertise in instructional design, learning technology, and digital content creation. Success comes from building strong partnerships—not working in a silo. Measure Success & Continuously Improve Use reporting and analytics to measure: Course completion Employee engagement Learning adoption Certification tracking Compliance completion Knowledge retention Look for opportunities to simplify onboarding, improve consistency, increase engagement, and make learning more effective across the organization. Qualifications Required Bachelor’s degree in Instructional Design, Education, Organizational Development, Business, Communications, Information Technology, or a related field, or equivalent professional experience. Experience in instructional design, learning technology, learning and development, training, digital content development, or knowledge management. Experience creating engaging digital learning experiences. Experience working with Learning Management Systems. Experience using Microsoft 365 applications, including SharePoint and Microsoft Teams. Strong writing, communication, organization, and project management skills. Ability to manage multiple projects while collaborating across departments. Preferred Experience with LearnUpon or another Learning Management System. Experience with Articulate Storyline, Rise 360, Camtasia, Canva, Adobe Creative Suite, Clipchamp, or similar development tools. Experience leveraging AI tools to improve learning, documentation, and knowledge sharing. Experience within the title insurance, escrow, real estate, mortgage, settlement services, or legal industry is strongly preferred. Candidates with real estate-related experience will receive special consideration. Experience working within a regulated industry. Core Competencies Instructional Design Learning Technology Microsoft 365 SharePoint LearnUpon or LMS Administration Digital Content Development Adult Learning Principles Knowledge Management Technical Writing Project Management AI Productivity Tools Process Improvement Collaboration Innovation Continuous Learning What Success Looks Like Within your first year, you’ll help us: Build a modern digital learning ecosystem. Create standardized onboarding for key operational roles. Develop a centralized knowledge library employees trust and use every day. Increase adoption of learning technologies throughout the organization. Partner with operational leaders to transform expertise into engaging learning experiences. Improve consistency, accessibility, and efficiency across employee training. Help build a culture of continuous learning and innovation. #J-18808-Ljbffr