Order Picker Warehouse Associate

Warehouse Operations Senior Level Role

This position works in a senior level role in an assigned area of warehouse operations, including stocking, storage rotation, expiration dates, lot number tracking, picking, packing, storage logistics, order filling, shipping, receiving, customer service and computerized item order entry. Provides leadership and training to junior members of the warehouse staff.

Core Functions:

1. Receives and checks in delivered goods from vendors and returned products from customers. Verifies orders as accurate and intact, including special orders. Documents and communicates damage, shipping errors, and/or other discrepancies. Must demonstrate correct work procedures for dock safety and truck loading and unloading procedures.

2. Maintains an accurate accounting of goods movement. Inputs receipts, returns and corrections into the Materials Management Information System. Follows standard procedures for all system documentation requirements.

3. Provides training for new staff members in warehouse work procedures and equipment operation.

4. Stores new stock and assures that all items in assigned areas are stored appropriately. Rotates stock in date order and maintains a clean and orderly storage area.

5. Fills orders accurately and in a timely manner. Records orders filled, notes any out-of-stock items or product substitutions for filled orders.

6. Assists customers with service and supply needs.

7. Operates and maintains warehouse equipment such as fork lifts, pallet jacks, lift trucks and cleaning equipment. Must be licensed to operate reach trucks, order pickers, pacers and walkie riders and trained to follow all standard operating procedures related to safe operation of equipment to include tether and belt safety, battery care, and charging.

8. Performs a variety of cleaning and maintenance duties as assigned, including the cleaning of floors, storage areas, equipment and building areas. Notifies supervisor of any malfunctioning equipment or unsafe work areas or tools.

9. Works independently under regular supervision. Follows defined procedures. Determines priorities and makes decisions on variances to best meet customer needs.

Minimum Qualifications:

High school diploma/ GED or equivalent working knowledge. Requires reading, writing and mathematical skills. Forklift Certification is required within 30 days of hire. Requires three or more years of demonstrated skill in the use of material handling equipment or equivalent combination of experience and education. Must have the ability to communicate effectively both verbally and in writing, the ability to read and interpret supply requisitions, product labels and equipment directions. Must have demonstrated effective customer service skills, strong organizational skills and attention to detail. The work requires effective teamworking abilities, and the ability to effectively organize work around multiple priorities. Must be 18 years of age or older. Must have an understanding of warehouse and inventory management tasks and the ability to work effectively with a computer based inventory management system. Requires accurate data entry and keyboarding skills.

Preferred Qualifications:

Additional related education and/or experience preferred.