Sr. Product Architect

PRODUCT ANALYST
Locations: Dallas/Fort Worth Texas- Onsite 3-4 days per week
At ***
(
*** | Connected World, Connected Experiences
), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer 'experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest.
Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models
operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.
*** represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, *** is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.
JOB SUMMARY:
You will support three product domains by turning data into decisions, translating requirements into user stories, and ensuring that features ship with quality, compliance, and measurable impact.
Key Responsibilities:
Partner with Product Directors and PMs to define problem statements, success metrics, and quarterly OKRs across marketplace liquidity, origination, and servicing outcomes.
Build and maintain dashboards that track core KPIs such as conversion, match rate*** approval rate*** time to decision, funding speed, delinquency, cure rate*** customer effort, and cost to serve.
Instrument events and data pipelines with engineering and analytics to ensure accurate, consistent measurement across web, mobile, and partner channels.
Analyze funnels and run cohort studies to identify drop-offs and opportunities for experiments, then size impact and recommend next actions.
Support discovery by facilitating user interviews, synthesizing insights, mapping journeys, and documenting requirements and acceptance criteria.
Write crisp user stories and test cases, partner with QA for UAT, and validate releases in production with guardrails and feature flags.
Manage partner and vendor data dependencies (identity, credit, fraud, income, e-contracting, payments), monitor data quality, and triage issues to closure.
Contribute to risk and compliance readiness by operationalizing product controls and keeping audit-ready artifacts for ECOA and Reg B, FCRA, UDAAP, Reg Z, SCRA, and related guidelines.
Improve product operations: maintain backlogs, decision logs, runbooks, and SLAs; coordinate launch checklists; and drive continuous improvement with post-release readouts.
Qualifications and Skills:
Education
Bachelor's degree in business or information technology, preferably M.B.A
Experience
3-6 years of experience in product analytics, business analysis, or product operations for consumer or fintech products, ideally with marketplace or lending exposure.
Strong data skills: SQL and spreadsheets, plus one of Power BI, Tableau, Looker, or similar; comfort with event analytics tools such as Amplitude or Mixpanel.
Ability to translate ambiguous business needs into structured requirements, user stories, and testable success criteria.
Clear written and verbal communication, stakeholder coordination, and an ownership mindset.
Working knowledge of APIs, data models, and integration patterns; ability to partner closely with engineers and data teams.
Nice to have
Familiarity with auto finance and dealer ecosystems, including off-lease flows and dealer tools.
Exposure to decision engines, LOS and LMS, KYC and IDV, fraud tooling, e-contracting, and payment processors.
Experience with experimentation frameworks, basic Python or R for ad-hoc analysis, and service design techniques.
Awareness of fair-lending and consumer-finance obligations and how product telemetry supports compliance.
AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.
The pay range for this role is ***- *** per annum including any bonuses or variable pay. *** also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate
*** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities.
Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at
***