Integrated Workplace Management System (IWMS) Analyst

Description Tyto Athene is looking for a Integrated Workplace Management System (IWMS) Analyst to support the OPS3 IWMS ARCHIBUS project team at SSC in providing acquisitions project management, sustainment, engineering and lifecycle program support. Responsibilities Provide customer service, user assistance, project analytical support, and configuration changes within RAMS/Archibus. Provide ongoing technical and engineering support for IWMS customization, including testing of patches, updates, and new functionality. Provide guidance, training, and daily tasking to junior IWMS technicians and SSC IWMS organizational support staff. Coordinate with organizational leaders to develop policies and procedures for personnel moves, equipment changes, and facility change‑request workflows. Oversee quality control for integration scripts, automation processes, and data flow methodologies. Update site configuration changes, validate completed change requests, and ensure IWMS data remains accurate and current. Provide IWMS design support to SSC units, including dashboards, reports, and data‑visualization tools for leadership COA decision‑making. Manage daily project operations for ARCHIBUS and serve as liaison between vendors, SSC organizations/units, and SSC leadership. Deliver ARCHIBUS project metrics, status updates, and analytical insights to Tyto and SSC leadership. Conduct initial and ongoing equipment inventories, personnel verifications, and real‑time data entry/modifications. Coordinate with external vendors on engineering and workflow methods for importing ELMS/DPAS federal database data, including testing and customization of import processes. Validate imported data and ensure normalization for use within ARCHIBUS. Administer ARCHIBUS user accounts, permissions, and roles; provide training to SSC IWMS users. Work with vendors and unit leadership to develop and implement containerization strategies that isolate unit data securely. Collaborate with IT and Security teams to maintain accurate equipment baselines and ensure compliance with cybersecurity requirements. Perform physical site surveys to validate space, occupancy, and asset accountability across SSC facilities. Execute 10% monthly inventories and 100% annual inventories of tracked assets. Maintain IWMS performance metrics, logs, and dashboards for senior leadership visibility. Develop user training materials and troubleshooting guides for onsite technicians. Conduct IWMS capacity planning through monitoring, alerting, and reporting on resource utilization and system errors. Maintain inventories for support and maintenance at each location by coordinating with logistics. Assist SSC leadership with high‑visibility, General‑level critical taskers requiring rapid IWMS data pulls, analysis, and reporting. Communicate effectively at all organizational levels, from end‑users to senior leadership, regarding both business and IT needs. Demonstrate strong project management, scoping, troubleshooting, problem resolution, documentation, and customer‑management skills. Qualifications Required Bachelor’s degree with 8 years related experience, Masters Degree with 4 years related experience or PhD with 2 years related experience. 5+ years’ experience working with Integrated workplace management systems or comparable resource management systems. Comfortable working with users in a training/mentoring environment as required. Understanding of networking protocols such as TCP/IP, DNS, SSH, Telnet, WAN. Current knowledge/understanding of security protocols such as IPSEC, Kerberos, Encryption, Access Control, ACL’s. Desired STEM Master’s Degree Scaled Agile Framework for Enterprises (SAFe), Project Management Institute- Agile Certified Professional (PMI- ACP), Certified Scrum Master, PMP or similar certification Security+, Network+ or other similar industry recognized certifications to meet DOD 8140 IAT requirements. Knowledge of scripting Knowledge of AutoCAD 5 or more years of DoD and/or Space Operations experience, specifically acquisition and/or operational experience, development of requirements, specifications and proposals; familiar with a variety of acquisition concepts, phases, and procedures; participate in technical studies, and performance reviews; ability to function in a multi‑contractor/customer environment, performs a variety of complicated tasks, a wide degree of creativity and latitude is expected; demonstrated leadership and interpersonal skills; and effective written and oral communication skills required Familiarity working with or at the Combined Space Operations Center (CSpOC), US Space Command (USSPACECOM), and/or Space Force Field Commands A successful candidate will coordinate the delivery of services among different program activities to increase effectiveness and efficiency leadership – proven success in leading high‑performance teams in an integrated product development team environment, achieving results through others, and being a strong team player Objectivity – Must maintain objectivity to determine proper standards, processes, and procedures that benefits the entire organization Creativity – Develop innovative solutions to modernize and improve system proficiencies (i.e. processes, procedures, techniques, tools, etc.) Flexibility – Receptive to change/new information and rapidly adapts to new technology, information, changing conditions, or unexpected obstacles Analytical Thinking - Exceptional ability to analyze data and utilize it to make sound business decisions Conflict management and resolution skills Passionate - Possess a passion for researching, defining and enforcing standards, processes and procedures Results focused – Ability to organize and manage multiple, and at time competing priorities Communication Skills – Demonstrate communication skills necessary to interpret policies in situations requiring persuasion and prepare and present presentations Relationship building skills – Ability to work within a dynamic team setting and provide role‑model leadership Customer service – Superior customer service skills to both internal and external customers Clearance Active TS/SCI Compensation Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $130,000-$180,000. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above‑stated range. Benefits Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave. Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law. #J-18808-Ljbffr Tyto Athene, LLC