Risk Support Specialist

In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.

Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization, whether it's on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations. Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don't just move cargo; we drive the nation's economic engine!

The Risk Support Specialist is responsible for timely and accurate payments. This position will provide administrative support to the Claims/Risk Management Department for Ports America.

Essential Duties:
* Process payments including ACH transfers, wire payments, and in-house check printing.
* Process and enter vendor invoices
* Monitor and manage support email inboxes and respond to internal and external inquiries.
* Weekly interaction with Treasury to execute payment files or resolve file issues.
* Void, stop, and reissue checks as necessary or obtain check copies.
* Resolve stale-dated check issues and troubleshoot vendor payment concerns.
* Run all necessary reports and assist in month-end closing activities.
* Collect, sort and route department mail electronically.
* Administrative support to the Risk Department to include mail distribution, scanning, faxing, filing and indexing.
* Assist with the 1099 preparation
* Provide best-in-class customer service to internal and external customers.
* Assist in audit requests.
* Perform additional duties as assigned.

Work Environment:
* 100% in office work
* No travel required

Minimum Qualifications:

* High school diploma or GED equivalent
* 3+ years disbursement processing experience, or similar billing, payment / accounts payable processing
* 3+ years administration experience

* Claims Management Origami System experience
* Proficient in Microsoft Office applications including Excel, Outlook, Word, and Teams
* Ability to multitask across various system applications while maintaining accuracy and meeting deadlines
* Ability to work multiple software platforms simultaneously in a fast-paced environment
* Excellent written and verbal communication skills
* Organizational skills with attention to detail and accuracy
* Knowledge of internal controls, compliance standards, and payment processing procedures
* Ability to prioritize workload and manage multiple responsibilities effectively
* Problem-solving and customer service skills

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

If you require additional information about our comprehensive data privacy policy we invite you to contact us via email at View email address on click.appcast.io.

Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.