Food Production Supervisor

Food Production SupervisorField Operations Los Angeles, California, United StatesAbout CookUnity:Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower chefs to nourish the world.If that mission has you hungry in more ways than one, you've found the right job posting.The RoleThe Automated Plating Supervisor is responsible for leading the day-to-day operations of the automated plating system, overseeing a team of machine operators to ensure accurate, efficient, and high-quality meal assembly at scale. This role is critical in driving production performance, developing frontline talent, and serving as the primary escalation point for operational and mechanical issues during live production.Key ResponsibilitiesTeam Leadership & Shift ManagementSupervise, coach, and develop a team of Machine Operators across production shiftsAssign operators to workstations and manage shift coverage and schedulingConduct pre-shift briefings to align the team on production targets, recipe specs, and prioritiesFoster accountability and a culture of quality and continuous improvement on the floorProduction OversightOversee plating robot operations during scheduled production and testing runsMonitor throughput, error rates, and output quality across the team in real timeEnsure accurate portioning, ingredient placement, and build quality in accordance with specificationsDrive consistent performance while minimizing downtime and defectsQuality & Food SafetyHold the team accountable to quality, presentation, and portion standardsEnsure routine checks on ingredients, weights, and outputs are performed and documentedMaintain a clean, organized production environment in full compliance with food safety standardsReview and address quality trends proactively, escalating systemic issues as neededTroubleshooting & EscalationServe as the first escalation point for mechanical or operational issues operators cannot resolveDiagnose and resolve mid-level operational issues in real time; escalate complex mechanical failures appropriatelyLead root cause analysis on recurring errors or downtime events and drive corrective actionsEnsure accurate documentation of errors, downtime, and issue resolution for reporting and system improvementSetup, Changeovers & Continuous ImprovementOversee and participate in machine setup for different recipes, SKUs, or test configurationsEnsure smooth, efficient changeovers between production runsIdentify opportunities to improve SOPs, reduce waste, and increase throughput; collaborate cross-functionally to implement improvementsProfile / What Good Looks LikePrior supervisory or lead experience in a food production, manufacturing, or automated systems environmentStrong people management skills — able to motivate, hold accountable, and develop a teamDeep comfort with machinery and automated systems; able to diagnose operational issues with confidenceExceptional attention to detail and ability to enforce quality standards consistentlyClear communicator who can bridge the floor and management effectivelySolutions-oriented and calm under pressure in a fast-paced production environmentAble to stand for extended periods and work variable shiftsProficient in Spanish (required for effective team communication)Role DetailsHourly, non-exempt roleBased in a kitchen / production environmentWednesday & Thursday offTwo shift options: 6:00 AM – 2:30 PM or 3:00 PM – 11:30 PMBenefitsWeekly payHealthcare coverage through CignaDaily lunch providedGrowth and advancement opportunitiesCompensationAll final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Pay Range for this position $25 — $27 USDIf you're interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time!CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.A quick note for all candidates We've recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief "proof of humanity" to confirm that we're connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.comOur recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you're unsure, feel free to reach out to us on our official LinkedIn Company Page.We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.We'll never ask for payment or personal financial details. If anyone does, please don't share any information and let us know right away.If something ever feels off or you're unsure about a message, we'd much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.