Parts Sales Specialist

Job Title Parts Sales Specialist Branch MHC Kenworth-Dubuque Location 10362 Stonewood Drive, Dubuque, IA Job Overview Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Parts Sales Specialist. The Parts Sales Specialist is responsible for assisting all customers and technicians in securing needed parts and supplies. The role will also be accountable for achieving the monthly sales and gross profit forecasts, and for seeking and soliciting parts sales. Responsibilities Works with customers, outside salespersons and technicians to fill parts requirements with general supervision. Prepares invoices for all over the counter sales and bills parts to repair orders that are issued to the shops. Assists in maintaining stock levels, receiving and shipping parts, and in issuing local purchase orders. Maintains a favorable relationship with customers by addressing their needs and issues in a timely manner. Escalates customer issues to supervisor when needed. Maintains a neat and clean appearance in the customer parts area and parts warehouse. Enter all lost sales into the inventory system so that proper inventory items and levels can be maintained. Follows safe work practices and procedures, uses safety equipment when required, responds to suggestions for working safely and seeks assistance when necessary. Ensures proper safety, care, and maintenance of company vehicles and equipment. Reports any damage to company equipment or property immediately to supervisor. Assists with inventory management related activities as directed by supervisor. Performs other duties as assigned by supervisor. Safety Sensitive This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties. Qualifications One-year automotive parts-related work experience. Excellent customer service skills. Excellent verbal and written communication skills. Must be able to handle multiple tasks and requests in a timely manner. Benefits Competitive Salary Medical, Dental and Prescription Insurance Disability and Life Insurance Paid Time Off program 401k and Profit Sharing with Employer Match Flexible Spending Account Internal Promotion Opportunities On the Job Training Equal Employment Opportunity Equal Opportunity Employer / Veterans / Disabled #J-18808-Ljbffr