Senior IT Support & Services

Company DescriptionProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at DescriptionThe purpose of this position will be to perform a very wide range of support functions within a government agency who acts as the executive agent for all 54 States and Territories. The purpose of this contract is to provide the necessary level of professional, technical, organizational, and business improvement and support services required to facilitate the overall objectives of the agency. This individual must be diligent, organized, and hold themselves to a high standard of professionalism while performing their work.The contractor will be responsible for facility support and maintenance on numerous existing IT & IS systems within a Government Agency’s environment. This includes both military and non-military IT systems as well as administrative to hands on installation/upgrade functions. A wide range of technical knowledge and experience will be necessary for success. The ideal candidate for this position will have the technical ability to accomplish the tasks as well as maintain a high level of professionalism at all times.Location: Arlington, VirginiaEmployment type & Duration: Contractor / 1 yr + 4 optional yrsSecurity Clearance: Secret RequiredQualificationsThe contractor will be responsible for facility support and maintenance on numerous existing IT & IS systems within a Government Agency’s environment. This includes both military and non-military IT systems as well as administrative to hands on installation/upgrade functions. A wide range of technical knowledge and experience will be necessary for success. The ideal candidate for this position will have the technical ability to accomplish the tasks as well as maintain a high level of professionalism at all times.Daily checks on systems such as Building Automation (BACnet), Department of Public Works (DPWnet), Calendar Management System (CMS), Distributed Antenna System (DAS), Electronic Security System (ESS), Facility Management System (FM:Interact), Vault, and 4-ClicksPrepare authority to operate (ATO) and CoN documentation for government review and approvalPrepare authority to operate (ATO) and CoN documentation for software applicationsPrepare appropriate documentation required by the G6 Information Technology Requirements Control Board (ITRCB) for Facility Management Office SystemsEnsure structural and local compliance on new customer requests to AV & IT systemsOrganize and conduct all end-user training on Facilities Management Interact (FM: Interact)Attend scheduled meetings and provide feedback/recommendations to potential upgradesPrepare and present Compliance Reports with respects to the IT & IS SystemsPerform Network Administrative functions on the non-military WiFi network as well as potential wiring and expansion of routers, switches, etcConduct daily maintenance checks on building Conference Room Management Systems(CRMS), support for 3 KIOSK stations and 15 Conference room display systemsAdditional InformationCORE COMPETENCIESTeamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leaderLeadership – ability to guide and lead colleagues on projects and initiativesBusiness Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and peopleCommunication – ability to effectively communicate to stakeholders of all levelsMotivation – persistent in pursuit of quality and optimal client and company solutionsAgility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streamsJudgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramificationsOrganization – ability to manage projects and activity, and prioritize tasksBENEFITS AND HIGHLIGHTSAt ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our growing list of benefits currently include the following for Full Time Employees:• Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives.Group Health Insurance Benefits: • Medical: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs.• Dental: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.• Vision: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.• 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.• Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.• Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.• Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.• Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.• Leverage-able Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, gain experience, and contribute to Thought Leadership while you build a basket of marketable experiences.• ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.• Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.• Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. • Supplemental Life/Accidental Death and Dismemberment Insurance : If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.• Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.ADDITIONAL INFORMATION - The Best Way To Apply• ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.• ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.• Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @PROSIDIAN.COM. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.SummaryType: ContractFunction: AdministrativeExperience level: AssociateIndustry: Management Consulting