Specialist, Product Management
Mastercard
Specialist, Product Management
Overview
Mastercard’s Services organization is a key growth engine, delivering innovative solutions that help our customers thrive. By integrating proprietary data, cutting-edge technology, expert insights, and strategic expertise, Services plays a critical role in driving Mastercard’s differentiation and business growth.
Reporting directly to the Regional CA&E Product Management Lead, this individual will ensure products maximize funding pools and facilitate sales customer dynamics.
Key Responsibilities
Act as Junior Product Owner for Rewards solutions to bring global product to the region, including use cases
• Fuel and understand global roadmap
• Support Product Localization and GTM
• Vendor/partner management (if applicable in product design)
• Contribute into operational processes improvement ensuring continuous and more seamless product scale
Act as Regional SME
• Understand competitive landscape
• Map regional pain points/needs
• Measure value and articulate impact
• Provide pre-sales analytical overview, performance analysis
• Participate and/or engage Product Leads into process design updates
• Support/manage queries related to rewards program changes/updates/adding new functionalities/backlog features. About You
• A track record of participating in implementing customer-centric solutions.
• Deep understanding of consumer, industry, and marketing trends.
• Creative problem solver with the ability to generate “out of the box” solutions and build alignment across diverse teams.
• Passion to analytics, marketing and data engineering.
• Consultative mindset with the ability to craft compelling narratives.
• Growth-oriented and adaptable, thriving in fast-paced, rapidly evolving environments.
• Exceptional networking, communication, and storytelling skills, with a strong focus on results and urgency.
• Ability to work across geographically diverse teams and cultures. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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