HCP Engagements Specialist
$68.08k - $102.12kMerck
Job Summary This position is responsible for overseeing the end-to-end contracting documentation and payment process for Healthcare Professionals (HCPs). The role will solely manage HCP contracting and payment processing, ensuring compliance with all Program and Grand Committee (PGC) HCP guidelines and regulations. It serves as the primary point of contact for all HCP communications and inquiries, applying independent judgment and critical thinking skills to resolve complex issues with workable solutions. Responsibilities Exhibit a robust understanding of compliance requisites and stay informed about policy and process updates. Ensure adherence to all SOPs, internal policies, procedures, and corporate guidance. Follow designated procedures related to the internal contracting system. Monitor data integrity in the HCP Engagement system and promptly report any errors or gaps to the Manager. Respond promptly to inquiries regarding the status of consultant-related matters. Collaborate effectively with various colleagues, offering guidance on contracting and policy guidelines while fostering strong relationships and serving as a key point of contact. Apply sound judgment based on the situation and context. Act as the primary point of contact for business to guide and provide insight on managing HCP interactions. Partner with M&E colleagues to actively engage in regular calls with the business, providing internal policy insights, updates, and real-time engagement information, including any delays, issues, or concerns related to contracting. Anticipate and report any improvements, issues, or compliance risks to the Manager, providing supporting details and possible solutions. HCP Contracting Collaborate with the M&E Team to execute and oversee the contracting process for all HCP meetings. Oversee the contracting process and travel requirements (where applicable) for all One Time Consultant Engagements. Ensure HCPs have an established FMV and have met screening requirements before initiating contracting. Verify that HCPs have not reached their allowable annual cap spend and, if so, escalates to manager for further discussion. Ensure the collection of all HCP data is precise and securely stored within the designated HCP software tool. Execute consultant contracts in strict adherence to policy guidelines and promptly address inquiries related to the consultant's status. Partner with Legal Contract Specialists as necessary to manage interactions with HCPs/Institutions regarding redlines, changes, and updates to HCP contracts. HCP Invoice & Payment Process Responsible for the day-to-day invoice and payment reconciliation process, including reviewing sensitive payment and tax documents. Process consultant honoraria in strict accordance with company and country-specific guidelines. Process all payments in HCP Engagement Software and escalates discrepancies to manager as soon as possible. Ensure payments for all HCP engagement activities comply with policy and designated timelines, keeping consultants within available funds and policy dollar caps. Respond to all inquiries from both business entities and consultants concerning payment matters. Accountable for the HCP section of the Audit Checklist and all required documentation adhering to HCP-related compliance policy. Escalate any issues or compliance risks to the Manager with supporting details and possible solutions. Qualifications Education: H.S. Degree or equivalent required; Bachelor's degree preferred or commensurate experience. Experience: Five years of commensurate experience or greater in a corporate role (preferably in the pharmaceutical industry) containing financial analysis, project management skills, customer support, and knowledge of contract management. At least one year of HCP Engagement experience, including HCP interactions. EEO Statement Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Salary Range
USD$68,080.00 - USD$102,120.00
Benefits Summary Download Our Benefits Summary PDF #J-18808-Ljbffr Merck & Co.$66.88k - $100.32k
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