Workforce Analyst
TalentAlly
TP is seeking a Workforce Management on-site professional in Brownsville, TX to manage service levels, site efficiency, and agent scheduling in real time. This role requires close collaboration with Supervisors and Support Center personnel to maintain peak performance. Responsibilities include monitoring thresholds, coordinating overtime, and providing timely client-facing and internal reporting. The role demands a proactive, team-oriented mindset in a fast-paced environment. #J-18808-Ljbffr
Vacancy posted 2 days ago
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