Desktop Technician T5

Job Title

Key Responsibilities:

Monitor vulnerability scans on systems and applications.

Mitigate vulnerabilities by contacting users and remotely patching laptops.

Identify and document security vulnerabilities, recommending remediation strategies.

Collaborate with IT teams to ensure vulnerabilities are addressed promptly.

Develop and maintain vulnerability management procedures and documentation.

Conduct security assessments and audits to ensure compliance with security policies.

Stay up to date on emerging security threats, technologies, and best practices.

Assist in security audits by third-party entities.

Provide technical support to users as needed.

Support office A/V equipment as required.

Work within Intune and SCCM to maintain endpoint management.

Support the Asset Management team, including tasks such as creating/updating asset records and distributing assets to Herndon employees.

Qualifications:

4+ years of experience in Windows IT Services End-User Support or Endpoint Administration.

Experience with vulnerability assessment and management.

Familiarity with security tools such as Nessus, MECM, and Intune.

Strong problem-solving skills and attention to detail.

Ability to work independently and as part of a team.

Strong communication and interpersonal skills.