Site Leader

Job Description Site Leader POSITION PROFILE Accountable for the daily operations of small-site and acts as a go to person for a small team by reporting and escalating facility related issues to assigned leadership; assists in maintaining acceptable profit levels and ensures that customer service level expectations are met. Responsible for performing the contracted office services including, but not limited to: Mail services. The Site Leader is the point person on site for customer issues and contract compliance for sites with no Site Manager assigned. Additionally, the Site Leader is responsible for the safe, accurate, and timely delivery and pickup of packages throughout the client campus while providing excellent customer service. This is a physically active, driving-based role that requires reliability, attention to detail, and basic technical proficiency. Key Responsibilities Deliver and retrieve packages throughout the client campus in a timely and accurate manner Perform shipping and receiving duties, including processing inbound and outbound packages (Domestic & International) Provide friendly, professional customer service to clients and staff Use company-issued iPhone and tracking systems to scan, log, and track packages Communicate with team members and dispatch using Slack or similar messaging tools Utilize basic computer applications, including limited use of Excel and Outlook Follow all safety, traffic, and company policies and procedures Physical Requirements Walk up to approximately 5 miles per day Lift, carry, and move packages weighing up to 50 pounds Perform frequent standing, walking, bending, reaching, and lifting Qualifications Valid driver’s license with a clean driving record Comfortable using smartphone technology and package tracking systems Basic knowledge of Excel, Outlook, and messaging tools such as Slack Strong customer service and communication skills Ability to work independently and manage time effectively Work Environment Physically active, campus-based delivery and shipping/receiving setting Combination of indoor and outdoor work Fast-paced, customer-focused role Working Conditions, Mental and Physical Demands Daily in-person and telephone interaction with customers, employees, and managers Daily contact with various carriers Work under tight deadlines and quick turnaround times, which may result... elevated stress levels Physical demands include prolonged standing, walking, bending, lifting up to 50 lbs, and pushing or pulling wheeled equipment Disclaimer The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. About Us Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest In Yourself At Ricoh, you can: Choose from a broad selection of medical, dental, life, and disability insurance options. Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. Augment your education with team member tuition assistance programs. Enjoy paid vacation time and paid holidays annually Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development. JOB INFO Job Identification : 7890 Job Category : Service Delivery Posting Date : 2026-07-20T18:25:23+00:00 Job Schedule : Full time Locations : Los Angeles, CA, United States Salary Range : $27.00 - $28.00 Driving requirements : Non-driver Sign-on Bonus : Yes Sign-on Bonus Amount : 1,000.00 #J-18808-Ljbffr