Security Officer - Communications Operator

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Security Officer - Communications Operator in Mesa, AZ , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic technology location, where you will monitor and patrol assigned areas, support access control, and help to deter security‑related incidents through a visible presence and strong communication. This unarmed role is ideal for someone who enjoys customer service, teamwork, and using integrity in every interaction while contributing to an agile, reliable, innovative, and people‑first culture. Position Type: Full Time Pay Rate: $21.05 / Hour Job Schedule: Monday – Friday, 05:00 AM – 01:30 PM What You’ll Do: Provide customer service to employees, visitors, and/or contractors by following site‑specific procedures, access protocols, and when appropriate, emergency response activities. Respond to incidents, alarms, and/or unusual activity in a calm, problem‑solving manner, documenting observations and communicating with site contacts as needed. Conduct regular and random patrols throughout offices, lobbies, parking areas, and perimeter locations to help identify security‑related concerns and/or report maintenance issues. Monitor entry and exit points, verify credentials when required, and help to deter unauthorized access to restricted areas, equipment spaces, and/or sensitive work locations. Support daily operations at a technology‑focused location by assisting with visitor direction, monitoring for policy compliance, and reporting security‑related or customer service concerns to the appropriate personnel. Minimum Requirements: Access control and badge experience is preferred. Alarm panel experience is preferred. A guard card or license is preferred. Comfortable use of a computer or tablet is preferred. Customer service experience is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver’s license will be required for driving positions only. Why Join Us: Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: #J-18808-Ljbffr Allied Universal