Parking Assistant - NPH

Valet Parking Specialist

Serving at UCLA Health will give you the opportunity to use your specialized abilities to help improve the lives of our patients, their families, and your fellow UCLA Health team members. You'll provide critical support that makes healing happen. We'd love to have you join us.

Under the supervision of the Valet Parking Supervisor, you will valet park vehicles for UCLA Westwood Medical Plaza patients, visitors and faculty and stack park staff vehicles. Your responsibilities include:

• Maintain excellent customer service standards as outlined by department policies and procedures.
• Issue ticket receipts after inspecting and documenting any prior vehicle damage.
• Retrieve vehicles in a timely manner.
• Collect and secure cash and issue receipts.
• Write down the license plate, make of car & exact location of where car is parked on valet ticket.
• Park vehicle in underground lot across the street.
• Tag keys and store in key box.

Job Qualifications:

• Currently possess and maintain a valid California Drivers License.
• Ability to see aspects of public relations in all facets of the job and the ability to understand the effects of actions on the entire organization.
• Ability to recognize the importance of dealing diplomatically with the public, and the importance of a good public appearance.
• Ability to establish and maintain cooperative working relationships with security employees, police officers, and Medical Center employees.
• Demonstrated ability to assess problematic or emergency situations and plan / execute an appropriate solution based on established guidelines or policies.
• Ability to clearly and concisely express ideas using appropriate vocabulary and spelling.
• Ability to use and learn new software.
• Ability to relay information, either in writing or verbally, in a professional manner.
• Ability to independently resolve issues working within set policies and procedures.
• Knowledge of applicable geography in order to expedite calls and to be an effective information source.
• Ability to know and use available resources in order to solve problems.
• Physically able to stand for long periods.
• Ability to operate general office equipment.

Required to hold valid driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program.