Software Engineer

AI Solutions Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

If you reside near Hartford, CT, you'll enjoy the flexibility of a hybrid-remote position as you take on some tough challenges.

Primary Responsibilities:

• Design, develop, and deploy AI-powered solutions to solve complex business problems and improve operational efficiency
• Build and scale agentic systems that perform multi-step workflows using reasoning, tool integration, and context retrieval
• Develop and optimize RAG (Retrieval-Augmented Generation) pipelines, including document ingestion, embeddings, and semantic search
• Integrate AI capabilities into enterprise systems via APIs, microservices, and backend services
• Establish and promote engineering standards and best practices for AI development, including code quality, reusability, and governance
• Partner with product, data, and engineering teams to identify high-value AI use cases and translate them into scalable solutions
• Implement prompt engineering, orchestration, and model interaction patterns to improve output quality and reliability
• Ensure AI solutions are production-ready with proper monitoring, logging, observability, and performance optimization
• Evaluate emerging AI tools, platforms, and frameworks to drive continuous innovation and improve development efficiency
• Mentor team members and support adoption of AI/GenAI technologies across engineering teams

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field
• 2+ years of experience building and deploying AI/ML or generative AI solutions in production or enterprise environments
• 2+ years of experience in Python for building AI services, APIs, and backend systems
• 2+ years of hands-on experience developing agentic workflows (multi-step reasoning, tool usage, orchestration, or automation flows)
• 2+ years of experience building RAG-based solutions, including embeddings, vector search, and retrieval pipelines
• 2+ years of experience in familiarity with LLM frameworks (e.g., LangChain, LangGraph, or similar)
• 2+ years of experience integrating AI solutions with APIs, databases, and enterprise systems
• 2+ years of experience with evaluation and debugging of AI systems, including improving accuracy, grounding, and reliability
• 2+ years of experience in problem-solving skills and ability to translate business requirements into technical AI solutions

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. UnitedHealth Group is an Equal Employment Opportunity employer and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.