Chick-fil-A Restaurant Operations Manager

Chick-fil-A Townridge Square Restaurant Operations Manager

Company: Chick-fil-A Townridge Square Owner/Operator, Terry Butler, has been with Chick-fil-A for 44 years. Chick-fil-A Townridge Square was Raleigh's first freestanding Chick-fil-A restaurant and has been serving the community for 33 years. Over the course of his career, Terry has developed 45 entrepreneurs, many of whom who still have his personal cell number to this day. Chick-fil-A is the fastest growing Quick Service Restaurant in the nation. Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years. Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022). Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024.

Value and Appreciate Employees

Competitive Compensation

Health Insurance with Multiple Plan Options

Voluntary Aflac Supplemental Insurance

Life Insurance

401(k) Retirement Plan

Financial Coaching and Advising

Paid Vacation

Performance-Based Bonus Opportunities

Tuition Discounts at Over 100 Colleges

Never work on Sundays

Overtime Available

Excellent Career Advancement Opportunities

Opportunity

We are looking for an enthusiastic Restaurant Operations Manager to join our team at Chick-fil-A Townridge Square. This "hands-on" management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in developing leaders, generating results, and impacting the lives of both your team and guests. You will work alongside an experienced Owner/Operator with nearly 44 years of Chick-fil-A experience while receiving unprecedented support from one of the most successful brands in the country.

Your Impact

Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant

Building high performance teams, identifying and coaching leaders for both Front of House and Back of House operations

Leading and developing restaurant leaders, creating an inspiring vision, coaching and holding people accountable to high standards

Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales

Maintaining a work environment that ensures and promotes food & team safety

Preparing the restaurant for its upcoming reinvestment and anticipated growth through proactive leadership, developing others, and identifying opportunities for operational improvement

Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals

Background Profile

2+ years of Leadership experience

Strong communication skills with the ability to engage, inspire, and develop others

Hospitality experience (preferred)

Proven track record of developing others

Proactive problem-solver who embraces change, takes ownership, and is willing to challenge existing processes

Open availability, including mornings, evenings, and Saturdays

Passion for Chick-fil-A's values

Apply now and you will be contacted ASAP.