Safety Ambassador

Streetplus is a national provider of contracted services to the improvement district industry, specializing in clean, safe and friendly services. Streetplus provides positive results that improvement districts demand, but don't always receive from other contractors.We have experience, knowledge and processes structured to achieve results that will exceed customer expectations.
Additional services include safety and security, hospitality, social outreach support, maintenance and cleaning, landscaping and technology.

Job Skills / Requirements

JOB SUMMARY

• Pay: $19/hour
• Employment Type: Full-Time (40 hrs/week)
• Shifts: Tues: 12:30 pm to 9 pm, Wed-Sat: 2:30 pm to 11 pm.
• Location: Downtown New Haven - Outdoors
• Start Date: 10/18
• Requirements: Valid Guard Card, Valid Driver's license, undergo a background check and drug screen prior to employment.

You'll serve as a visible, uniformed (employer provided) presence in the public areas of Downtown New Haven - keeping the area safe and welcoming for everyone by deterring unwanted behavior, de-escalating conflicts, and engaging with the community. We operate This is an active, outdoor foot-patrol role where you'll be making a difference every shift.

WHAT YOU'LL DO

Patrol & Safety

• Conduct foot patrols through your assigned zone, maintaining a high-visibility presence to deter unwanted behavior
• Observe and report suspicious activity, quality-of-life infractions, and criminal behavior to local law enforcement and your supervisor
• Respond to and document incidents involving trespassing, loitering, public intoxication, panhandling, and similar situations
• Maintain working knowledge of local ordinances related to quality-of-life issues
• Remain alert and exercise sound judgment in unpredictable or high-stress situations

Community & Reporting

• Greet pedestrians, offer directions, and assist visitors, residents, and workers
• Interact respectfully with homeless individuals and connect them with available local resources when appropriate
• Document and report incidents, observations, and completed tasks using a smartphone and two-way radio
• Assist cleaning ambassadors with light cleaning tasks as needed

WHAT WE'RE LOOKING FOR

We hire for professionalism, integrity, and attitude. The ideal candidate has hands-on experience in security, law enforcement, or a related field and knows how to de-escalate tense situations with calm, confident communication. If you're dependable, approachable, and can keep your composure when it matters most, we want to hear from you.

Requirements

• Valid and Active Guard Card
• Minimum 2 years of experience in security, loss prevention, law enforcement, or military
• Demonstrated ability to de-escalate confrontational or high-stress situations
• High school diploma or GED
• Physical ability to walk continuously throughout an 8-hour shift with breaks in accordance with local laws
• Able to lift up to 25 lbs
• Able to work outdoors year-round in all weather conditions
• Basic smartphone proficiency
• Must be at least 18 years of age

Preferred (not required)

• Customer service or hospitality experience

WHO WE ARE

Streetplus provides clean, safe, and friendly ambassador services across communities in multiple cities. Our Safety Ambassadors are a critical part of that mission - and the most visible symbol of a safe, welcoming community.

Streetplus is an equal opportunity employer. We consider all qualified applicants, including those with arrest and conviction records, in accordance with applicable federal, state, and local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability