Director of Technical Program Management - Trust & Infrastructure

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Job Category

Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Technical Program Managers (TPMs) play a meaningful role at Salesforce in leading large-scale, cross-functional initiatives within our Technology & Products organizations. The Director of Technical Program Management (TPM) for Trust & Infrastructure will lead strategic technology programs that drive organizational efficiency and transformation within the Trust & Infrastructure TPM team. You will also spearhead programs driving transformation to Hyperforce, Salesforce's infrastructure product offering built on top of third-party cloud providers like Amazon Web Services (AWS) and Google Cloud Platform (GCP). With Agentforce woven into every layer of our platform, you'll have the opportunity to shape the future of cloud infrastructure while growing your leadership impact across one of the most critical areas of our business. This role is based in San Francisco, Palo Alto, Bellevue or Seattle.

What You'll Actually Be Doing

• Partner with program leadership teams to drive cross-functional planning and execution across Engineering, Customer Enablement, Legal, and Product to deliver key business value.
• Lead end-to-end delivery of large-scale, mission-critical programs with clear accountability and ownership.
• Drive cross-domain communication and coordination across multiple cloud environments to ensure alignment and on-time delivery.
• Drive AI-native TPM transformation within the Trust & Infrastructure TPM organization and collaborate with the broader AI-native transformation across Salesforce.

You're Our Person If...

• You have hands-on experience driving AI transformation and using AI productivity tools to measurably increase team or personal output.
• You have a proven track record leading large, highly complex programs from inception to delivery and you thrive in a culture of ownership, delivery, and innovation as an individual contributor.
• You bring strong organizational, coordination, and leadership skills to ambiguous, high-stakes environments.
• You communicate effectively across all levels of the organization, from individual engineers to senior executives.

Even Better If...

• You have prior experience with cloud infrastructure programs, particularly involving AWS or GCP migrations.
• You have experience working within or alongside Trust and Infrastructure teams at a large technology company.
• You have familiarity with Salesforce's product ecosystem or similar enterprise platform environments.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $171,200 - $273,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $205,800 - $298,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.