Social Media Strategist - Digital Reputation

Join Sentry’s team as a Social Media Strategist – Digital Reputation!

What You'll Do

As a Social Media Strategist – Digital Reputation, you will:

• Continuously track brand mentions, sentiment, and conversations across social media, forums, blogs, review sites, and search results.

• Collaborate with departments outside marketing to escalate and resolve digital concerns.

• Use social listening and reputation tools to detect emerging risks and opportunities.

• Analyze digital footprint by auditing search engine results to identify negative or irrelevant content to suppress or address.

• Benchmark competitor reputation performance and strategies sharing insights with SEO, PR, and Digital Content partners.

• Create dashboards and recurring reports on digital reputation KPIs (sentiment, review trends, search visibility, threat indicators).

• Assist with the development and enhancements of social media strategies as it relates to digital reputation.

• Evaluate current use of social media tools and technologies to recommend changes to increase efficiency.

What it Takes

• Bachelors Degree or equivalent work experience.

• Minimum of 3 years related work experience.

• Ability to understand how to translate business objectives into social media strategies.

• Hands on experience with Facebook, Instagram, LinkedIn, X, Reddit, TikTok, etc.

• Strong attention to detail, with an eye for timelines and deadlines.

• Self-starter with an ability to multi-task.

• Experience with social listening including building reports, responding to comments, questions and sharing community dialogue.

• Proven experience in optimizing social media experiences.

• Experience in working in both B2B and B2C environments.

• Must possess a data-driven mindset.

Here is what you can look forward to as part of our team:

At Sentry, your total rewards go beyond competitive compensation. We’re committed to supporting the whole you, which is why we offer a comprehensive package designed to help you thrive both professionally and personally.

• Hybrid Flexibility: Enjoy the best of both worlds. With optional work from home on Mondays and Fridays and join your team in the office Tuesday through Thursday to collaborate and learn. We provide the technology and tools you need for both your office and home workspace from day one.

• Dining on Us: Depending on your location, we may provide a stipend that can be used at our on-site cafeteria or a meal allowance to keep you fueled.

• Continuous Learning: Unlock your potential through Sentry University and take advantage of our tuition reimbursement program.

• Comprehensive Benefits: We support your whole self with group medical, dental, and vision insurance along with parental leave, pet insurance, caregiver leave, and wellness resources. Options for HSA, FSA, and Dependent Care FSA are available.

• Work-Life Balance: Enjoy your generous Paid Time Off allowance to rest and take advantage of paid Volunteer Time Off to support your community.

• Investing in Your Future:  We’re committed to your long-term financial well-being. We offer a 100% company match on the first 8% you contribute to your 401(k) each pay period, and those funds vest immediately.

• Giving Back: Through the Sentry Foundation, we’re proud to support the United Way and make a difference in our communities.

Why Join Sentry?

At Sentry, we believe our people are the heart of our success. We’re proud to be recognized for the culture we’ve built, earning spots on Forbes’ lists for America’s Best Midsize Employers and Best Employers for New Grads , as well as Newsweek’s America’s Greatest Workplaces for Women and Diversity . These honors reflect our commitment to your professional satisfaction and growth.

Building on a Legacy

Our future is bright, but it’s anchored in a long history of stability. Since our founding in 1904, we’ve dedicated ourselves to helping businesses protect their futures. That trust has made us one of the largest and most financially stable mutual insurance companies in the U.S. We’re proud to have maintained an A+ rating from A.M. Best, the industry’s leading authority, for over 30 years.

Your Career, Our Community

Whether you’re working at our headquarters in Stevens Point, Wisconsin, or one of our many offices across the country, you’ll find a challenging and rewarding environment. Explore the  Our Teams tab on our Career Page to see the diverse career paths we offer, with a focus on ongoing development and professional growth.

Ready to own your future? Join us at Sentry, opportunities await!

For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas.

Talent Acquisition Specialist

Thank you for your interest in Sentry!

Katelynne Rivera

View email address on apply.j-vers.com

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.