Technical Support Engineer

Job Description

Job Description

Responsibilities

• Develop strong technical knowledge of product lines, including emergency lighting controls and inverter systems
• Provide technical support to customers, sales teams, and engineers regarding product application, design, and troubleshooting
• Create and revise technical documentation, including product manuals, specifications, submittals, and technical briefs
• Support customer demonstrations, product evaluations, and turnkey project execution
• Deliver technical presentations and training sessions via phone, virtual meetings, in-person visits, and trade shows
• Collaborate with National Sales Managers to develop sales proposals and customer solutions
• Assist in identifying customer requirements and recommending appropriate product applications or alternative solutions
• Maintain strong customer relationships and provide ongoing technical support throughout the sales cycle
• Travel as required (approximately 30%) to support customer needs, training, and project activities

Required Qualifications

• Bachelor’s degree in Engineering, Business, or equivalent technical work experience
• 3+ years of experience in technical sales, applications engineering, or customer-facing technical support
• Strong mechanical and technical aptitude with understanding of electrical systems or circuitry
• Excellent communication, presentation, and interpersonal skills
• Ability to troubleshoot basic technical issues and provide effective solutions
• Strong organizational skills with ability to manage multiple priorities
• Comfortable working in a results-driven, team-oriented environment
• Ability to travel up to 30%

Preferred Qualifications

• Experience in outside sales or manufacturing equipment sales
• Background in electrical applications, lighting controls, or power systems
• Familiarity with emergency lighting systems, inverters, or related technologies
• Experience supporting engineers, contractors, or distributor networks
• Strong understanding of competitive positioning and technical product comparison

Enail your resume to

Jack Lacianca

Liberty Personnel Services

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#libertyjobs

Company Description

Libertyjobs.com has become an essential destination site for experienced job seekers. Our recruiters are continually posting active job openings to the website. Feel free to search our database of open positions and apply for your next career move!

Hundreds of new jobs are listed on the site every month in a wide range of industries and locations. Last year we had over 900,000 unique job seekers visit our website, which means over 75,000 skilled job seekers search our openings every month.

Established in 2003, Liberty Personnel quickly grew into one of the largest technical recruiting agencies on the East Coast. Today, Liberty Personnel has a national presence and a diverse client base. Listed below are a number of the industries and openings we work on:

Information Technology, Software Programmers, Engineering, Manufacturing, Legal, Plant Maintenance, Construction, Oil and Gas, Medical Communications, Accounting, Finance, Electronics, Scientific, Medical Device, Sales, Pharmaceutical, Admin, Automation, Controls, Civil, HVAC, Wastewater, Structural, Electrical, Chemists, Validations, Logistics, Food Production, Renewable Energy and Machinists.

Company Description

Libertyjobs.com has become an essential destination site for experienced job seekers. Our recruiters are continually posting active job openings to the website. Feel free to search our database of open positions and apply for your next career move!\n\nHundreds of new jobs are listed on the site every month in a wide range of industries and locations. Last year we had over 900,000 unique job seekers visit our website, which means over 75,000 skilled job seekers search our openings every month.\n\nEstablished in 2003, Liberty Personnel quickly grew into one of the largest technical recruiting agencies on the East Coast. Today, Liberty Personnel has a national presence and a diverse client base. Listed below are a number of the industries and openings we work on:\n\nInformation Technology, Software Programmers, Engineering, Manufacturing, Legal, Plant Maintenance, Construction, Oil and Gas, Medical Communications, Accounting, Finance, Electronics, Scientific, Medical Device, Sales, Pharmaceutical, Admin, Automation, Controls, Civil, HVAC, Wastewater, Structural, Electrical, Chemists, Validations, Logistics, Food Production, Renewable Energy and Machinists.