Program Specialist

Managing program data and client interactions, the full-time Program Specialist will ensure smooth delivery of projects while focusing on data management, metrics reporting, and process improvement in a remote work environment. Key responsibilities Manage program data and conduct analysis to support project delivery Oversee program scope reporting, goal setting, and client management interactions Lead team activities, including training, work quality reviews, and process improvements Required qualifications 2-4 years of experience in customer and client engagement Bachelor's degree preferred Experience in data management and analysis Ability to produce regular reports ensuring compliance and professional presentation Familiarity with program and operations guidelines