Switch Technician

divh2Switch Technician (NAVHOSP)/h2pLocation: San Diego, CA/ppEmployment Type: Full-Time / Contract/ppHourly Wage: $35.02- $45.67/ppCategory: Non-Exempt/ppCitizenship Requirement: U.S. Citizen/ppClearance Requirement: Active Secret Clearance/ppPosition Overview/ppWe are seeking an experienced Switch Technician to support telecommunications systems, digital switching platforms, and mission-critical network infrastructure in San Diego, CA. This position requires a highly skilled technician with strong experience in telecommunications systems engineering, Avaya switching systems, Ethernet networks, VLANs, fiber optic infrastructure, and federal/military communications environments./ppThe ideal candidate must be able to independently install, configure, maintain, troubleshoot, and repair telecommunications equipment, including digital switching systems, routers, switches, servers, endpoints, PBX systems, and related peripheral equipment. This role requires strong technical judgment, detailed documentation, and the ability to communicate daily job status with the COR./ppAvaya Certification / Experience Requirements/ppStrong emphasis should be placed on Avaya experience and certifications. The preferred candidate should have:/pulliCertified Avaya Technician credentials/liliExperience performing Avaya installations, troubleshooting, repairs, and maintenance/liliExperience in maintaining Avaya telecommunications systems and associated peripheral equipment/liliAbility to analyze routine Avaya equipment issues and complete field corrections/liliExperience interfacing with customers and providing technical assistance/liliAbility to instruct customers on proper equipment operations and basic maintenance procedures/liliAbility to complete accurate service reports/liliAvaya Communication Manager certification/training/liliAdvanced Administration Training certification/liliAvaya Aura familiarity or training preferred/li/ulpKey Responsibilities/ppTelecommunications System Design and Implementation/pulliDesign and develop telecommunications solutions to meet client requirements/liliSupport Ethernet and fiber optic network implementation/liliOversee installation, configuration, and testing of telecommunications systems and equipment/liliPerform difficult and complex software and hardware installations/liliConduct site surveys, system upgrades, moves, additions, and preventative/remedial maintenance/li/ulpSwitching Systems and Infrastructure Support/pulliInstall, configure, maintain, and troubleshoot routers, switches, servers, endpoints, PBX systems, and digital switching systems/liliMaintain Avaya and other telecommunications platforms and associated hardware/liliMonitor and respond to complex technical control facility hardware and software issues/liliInterface with vendor support groups to ensure proper escalation during outages or degraded system performance/li/ulpNetwork Performance and Optimization/pulliMonitor and evaluate network performance for compliance with operational standards/liliOptimize bandwidth, reduce latency, and improve system reliability/liliConfigure and monitor communication paths including radio, satellite, LAN/WAN, copper, and fiber/li/ulpTechnical Troubleshooting/pulliDiagnose and resolve complex telecommunications issues, including connectivity problems, hardware failures, network interface issues, interoperability concerns, and system faults/liliProvide technical guidance to support teams/liliRespond quickly to outages, vulnerabilities, and indicators of compromise/li/ulpSecurity and Access Control/pulliManage network rights, IP addresses, and role-based access controls/liliApply patches, run security scans, and close vulnerabilities in a timely manner/liliSupport cybersecurity readiness and maintain secure handling of sensitive communications traffic/li/ulpDocumentation and Compliance/pulliDevelop and maintain network diagrams, system configurations, test plans, service reports, logs, inventories, and technical documentation/liliMaintain documentation for audits and inspections/liliEnsure telecommunications solutions comply with federal, military, industry, and contract-specific requirements/liliUpdate CAIRS upon completion of task orders or maintenance activities/liliCAIRS updates may include binding posts, ports, cable pairs, building and room numbers, adding/removing circuit packs, and OSP records/li/ulpCustomer and Stakeholder Support/pulliWork closely with project managers, technicians, government representatives, and the COR/liliProvide daily job status updates to the COR/liliServe as a technical advisor to project teams/liliSupport system upgrades, new technologies, and client expectations/liliInterface directly with customers and provide clear technical assistance/li/ulpRequired Qualifications/pulliU.S. Citizen/liliActive Secret Security Clearance/liliMinimum 57 years of experience in telecommunications systems engineering, design, implementation, maintenance, and troubleshooting/liliExperience with government or military telecommunications standards and practices/liliOEM-trained or certified on telecommunications network systems equipment/liliDemonstrated experience independently performing operation, installation, repair, maintenance, and troubleshooting of digital switching systems/liliExperience supporting high-capacity circuits ranging from T1 to 100Gbps over copper and fiber mediums/liliExperience with Ethernet networks, VLAN configuration, fiber optic systems, LAN/WAN environments, and telecommunications infrastructure/liliAbility to support cybersecurity readiness, patching, security scans, vulnerability remediation, and protection of sensitive traffic/li/ulpPreferred Qualifications/pulliPrior experience supporting DoD, Navy, Marine Corps, DISA, or other federal telecommunications environments/liliAvaya Aura experience or formal training/liliExperience with CAIRS or similar telecommunications record management systems/liliStrong understanding of PBX systems, digital switching systems, copper/fiber infrastructure, and OSP records/liliExperience with both preventative and remedial maintenance in secure or mission-critical environments/li/ulpSummary/ppThis role requires a highly experienced telecommunications professional who can independently support complex switching systems, Avaya platforms, network infrastructure, and mission-critical communications environments. The strongest candidate will bring hands-on Avaya certification and field experience, Secret clearance, strong customer-facing skills, and the ability to maintain secure, reliable communications systems in support of federal operations./p/div