Mass Posting - Front Desk Sales (GA)
$10 - $15 per hourCentral Rock Gym
Title: Front Desk Sales Reports to: General Manager Pay Range: $10 - $15/hour
Location: Atlanta, Kennesaw & Midtown, GA About Central Rock Gym Central Rock Gym isn't just a climbing gym - it's a community-powered space where confidence is built, limits are challenged, and everyone is welcome. From first-time climbers nervously tying in to seasoned athletes projecting hard routes, CRG is a place where people come to grow - physically, mentally, and socially. Our gyms are vibrant, high-energy environments that combine world-class climbing with fitness, youth programs, and a strong sense of belonging. What truly sets us apart isn't just the walls - it's the people who create the experience every day. Summary:
As a Front Desk Sales team member, you will be the first point of contact for members and guests while managing front desk operations. This role plays a key part in driving membership sales and introducing new guests to the CRG community. Responsibilities include greeting guests, providing facility tours, explaining programs and memberships, processing sales and check-ins, and maintaining a welcoming and organized environment. You will help create an outstanding CRG experience by delivering excellent customer service while supporting the growth of our membership community. Responsibilities:
Location: Atlanta, Kennesaw & Midtown, GA About Central Rock Gym Central Rock Gym isn't just a climbing gym - it's a community-powered space where confidence is built, limits are challenged, and everyone is welcome. From first-time climbers nervously tying in to seasoned athletes projecting hard routes, CRG is a place where people come to grow - physically, mentally, and socially. Our gyms are vibrant, high-energy environments that combine world-class climbing with fitness, youth programs, and a strong sense of belonging. What truly sets us apart isn't just the walls - it's the people who create the experience every day. Summary:
As a Front Desk Sales team member, you will be the first point of contact for members and guests while managing front desk operations. This role plays a key part in driving membership sales and introducing new guests to the CRG community. Responsibilities include greeting guests, providing facility tours, explaining programs and memberships, processing sales and check-ins, and maintaining a welcoming and organized environment. You will help create an outstanding CRG experience by delivering excellent customer service while supporting the growth of our membership community. Responsibilities:
- Greet members and guests and answer questions about the facility, programs, and memberships.
- Actively promote and sell memberships, day passes, programs, and retail products.
- Provide engaging tours of the facility and explain the benefits of CRG memberships and services.
- Operate the RGP system for memberships, registrations, and sales transactions.
- Process registrations, review all required forms and waivers, and issue climbing gear.
- Facilitate instruction and orientation for new climbers.
- Monitor the gym for unsafe practices and behavior not in line with fostering a welcoming environment.
- Maintain a clean gym including changing filters, sweeping, mopping, spraying shoes, cleaning bathrooms, and tidying communal areas.
- Answer phone calls and respond to guest inquiries.
- Develop proficiency in top rope belaying and teach belay classes if working in a full-scale rope climbing location.
- Support the team in maintaining a fun, welcoming, and inclusive environment.
- Other duties as required.
- Flexible schedule - ability to work nights, weekends, early mornings, and some holidays.
- Friendly, approachable, and energetic personality.
- Strong communication, customer service, and sales skills with the ability to confidently recommend memberships and programs.
- Experience working with children and comfortable working around large groups of people.
- Climbing specific knowledge is extremely helpful but not required.
- Comfortable being at heights of 40+ feet and ability to lift up to 50 lbs. a plus.
- Ability to multi-task and prioritize a variety of tasks.
- Self-motivated, self-directed, and able to work both independently and as part of a team.
Vacancy posted 4 days ago
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