Client Experience Lead - Call Center Leader & Coach
OrangeTwist
OrangeTwist in Newport Beach, CA is seeking a hands-on Client Experience Lead to manage the centralized call center, CAT and CAST teams, and ensure each client interaction reflects superb service. You will train, coach, monitor KPIs, and partner with Operations, Marketing, IT and clinical staff to optimize scheduling, leads, promotions and memberships. This player-coach role offers growth, a competitive base with incentives, and a path toward management as the company continues to expand. #J-18808-Ljbffr
Vacancy posted 3 days ago
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