Dental Front Desk Coordinator

Position Title: Front Desk Coordinator Pay Range: $20.00 - $25.00 per hour (commensurate with experience) Benefits: Full Benefits Package Included Role Purpose Our purpose is to compassionately serve our community by providing friendly, modern, family dentistry. The Front Desk Coordinator plays a vital role in fulfilling this mission by ensuring every patient interaction - whether by phone, online, or in person is welcoming, organized, and professional. This full-time position helps create a smooth, positive patient experience while supporting the efficiency and success of the clinical team. Key Responsibilities Patient Interaction & First Impressions: Greet and check in patients in a warm, friendly manner; answer incoming phone calls promptly and professionally. Scheduling & Communication: Schedule, confirm, and coordinate appointments to maintain an organized and productive provider schedule. Administrative Operations: Maintain accurate electronic and paper patient records, handle correspondence, and manage daily front office administrative tasks. Financial & Treatment Support: Assist with presenting treatment plans and financial options, process payments, and support insurance verification. Team Collaboration: Work closely with administrative and clinical staff to ensure optimal patient flow and a positive, drama-free work environment. Qualifications Education: High school diploma or equivalent required. Experience: Minimum 1 year of office or administrative experience required (2+ years in a dental or medical setting strongly preferred). Technical Skills: Basic computer proficiency and typing speed of ~40 WPM with minimal errors. Familiarity with dental practice management software (e.g., Dentrix, Eaglesoft) is a plus. Soft Skills: Exceptional phone etiquette, strong multi-tasking abilities, self-motivation, and reliability. Benefits & Perks Healthcare: Comprehensive Health, Vision, and Dental Coverage Options (including employee/dependent dental perks) Time Off: Paid Time Off (PTO) and Paid Holidays Financial: Retirement Plan / 401(k) Options Growth: Continuous training and professional development opportunities #J-18808-Ljbffr Gilder Search Group