Business Development Director

Pointe Meadows Health and Rehabilitation - Urgent Hiring for a Highly Skilled Business Office Manager – Accounts Receivable Are you looking for a supportive and growth-oriented workplace where your contributions truly matter? Do you want to be part of a dynamic team that values compassion and integrity while making a positive impact on the lives of the elderly? At Pointe Meadows Health and Rehabilitation, we prioritize our employees and celebrate their successes. Join us as a highly skilled Business Office Manager - Accounts Receivable professional and enjoy a loving work environment with excellent benefits, ongoing training, and opportunities for professional growth. This is your chance to develop valuable administrative and leadership skills while working on-site in a rewarding role. Key Responsibilities Oversee accounts receivable operations for the skilled nursing facility, ensuring accurate, compliant, and efficient financial and administrative processes. As part of the facility leadership team, partner with other leaders to support census goals, financial performance, and overall business office effectiveness. Manage the full accounts receivable (A/R) cycle, including private pay, Medicare, Medicaid, managed care, hospice, and other third-party payer billing and collections. Monitor and reduce outstanding receivables, aging reports, denials, and write-offs through proactive follow-up and resolution. Ensure timely and accurate resident billing, statement generation, payment posting, account reconciliation, and refund processing. Verify payer eligibility, benefits, authorizations, and coverage changes to support accurate billing and reimbursement. Collaborate with admissions, nursing, MDS, therapy, and clinical teams to ensure complete and accurate documentation supporting claims submission. Investigate, appeal, and resolve billing discrepancies, rejected claims, payment variances, and payer denials. Maintain compliance with federal, state, payer, and facility billing regulations, policies, and reimbursement guidelines. Serve as the primary financial point of contact for residents, families, responsible parties, and external payers regarding account balances, payment arrangements, and billing inquiries. Establish and monitor payment plans, collections workflows, and bad debt recovery processes in accordance with facility policy. Prepare, analyze, and present financial reports related to accounts receivable performance, cash collections, aging trends, and revenue cycle metrics. Manage resident trust accounts and related reconciliations in accordance with regulatory requirements, where applicable. Support month‑end closing activities, census reconciliation, and coordination with finance/accounting leadership. Assist with audits, compliance reviews, and requests for financial documentation from internal and external stakeholders. Identify process improvement opportunities to strengthen revenue cycle performance, operational efficiency, and collection outcomes. Maintain confidentiality of resident financial and health information in compliance with HIPAA and facility privacy standards. Why Join Us? Work a consistent Monday to Friday schedule with 8‑hour shifts Be part of a compassionate team dedicated to exceptional care Enjoy paid time off and comprehensive health, dental, vision, life, and disability insurance Benefit from 401(k) with matching, referral programs, employee discounts, and paid training Access tuition reimbursement programs, scholarships, and mentoring for career advancement Qualifications High school diploma or equivalent required Strong organizational and leadership skills Experience in administrative or business office management preferred Ability to work on‑site and collaborate effectively with a diverse team Additional Perks Supportive and fun workplace culture Opportunities to make a meaningful difference in the community Continuous learning and professional development Location: Pointe Meadows Health and Rehabilitation 2750 Digital Dr, Lehi, UT 84043, USA #J-18808-Ljbffr Workstream