Account Manager Sales Engineer

Sales Engineer

This role combines account management, sales engineering, and technical customer success to own and grow relationships with key strategic accounts in the industrial and capital equipment space. You will serve as the primary commercial contact for major manufacturing customers, blending commercial strategy, technical problem-solving, and cross-functional coordination to drive customer satisfaction, profitability, and long-term growth. The position offers high visibility with executive leadership, direct interaction with global customers, and the opportunity to shape a growing account management function.

Responsibilities

• Own the commercial relationship with key strategic accounts and serve as the primary point of contact for all commercial and relationship-related matters.
• Manage and grow business within existing manufacturing customers by identifying upsell, cross-sell, and expansion opportunities.
• Conduct regular plant visits to customer sites to understand operations, build relationships, and proactively identify needs and improvement opportunities.
• Maintain consistent customer engagement through onsite meetings, calls, and virtual sessions to ensure alignment on goals, projects, and performance.
• Coordinate internal Engineering, Service, Project Management (PMO), Operations, Parts, and Leadership teams to address customer requirements and resolve issues.
• Drive internal alignment and follow-through on customer requests, ensuring timely responses, high service levels, and effective problem resolution.
• Identify and develop growth opportunities, including expansion projects, new equipment deployments, and value-added solutions.
• Lead and support cost-reduction initiatives for customers by understanding their processes, analyzing options, and proposing optimized solutions.
• Analyze account profitability, pricing structures, and customer trends to support data-driven commercial decisions and margin improvement.
• Support pricing, profitability, and margin analysis to ensure accounts remain healthy and aligned with business objectives.
• Participate in contract discussions and negotiations to structure agreements that balance customer needs and company goals.
• Act as the Voice of the Customer internally, clearly communicating customer priorities, feedback, and pain points to guide product, service, and process improvements.
• Collaborate closely with Engineering and technical teams to understand complex machinery and equipment and translate technical capabilities into customer value.
• Engage comfortably with Engineering, Operations, Procurement, Production, and Executive-level stakeholders at customer organizations.
• Utilize CRM tools (such as Salesforce or similar systems) to manage pipelines, track activities, document customer interactions, and report on account status.
• Support global and international customers, including coordinating activities across multiple sites and plants when required.
• Travel up to approximately 50% of the time to visit customer locations, attend meetings, and support international and domestic accounts.
• Work onsite at the Centennial office when not traveling to collaborate with internal teams and maintain strong communication channels.

Essential Skills

• Bachelors degree in Engineering, Industrial Technology, Business, or a related field.
• 59+ years of experience in account management, technical account management, sales engineering, capital equipment sales, industrial equipment or machinery, or industrial automation.
• Strong technical aptitude with the ability to quickly understand complex machinery, equipment, and industrial automation systems.
• Proven experience working with manufacturing customers in industrial or high-speed production environments.
• Ability to interact confidently with Engineering, Operations, Procurement, Production, and Executive-level stakeholders.
• Demonstrated strength in relationship-building and customer-facing communication.
• Ability to coordinate multiple internal teams, manage competing priorities, and drive timely resolutions for customer issues.
• Willingness and ability to travel up to 50% for customer visits, plant tours, and international or domestic meetings.
• Ability to work onsite in Centennial when not traveling.
• Experience with sales of industrial equipment, industrial automation, packaging equipment, machine tools, OEM equipment, robotics, automation, capital equipment, or similar solutions.
• Familiarity with CRM platforms such as Salesforce or comparable tools for managing customer relationships and sales activities.

Additional Skills & Qualifications

• Experience in packaging, can-making, beverage, or food manufacturing environments.
• Background working with machine tools, OEM equipment, robotics, automation, or capital equipment providers.
• Experience supporting international customers and coordinating activities across multiple countries or regions.
• Experience managing large enterprise accounts with multiple sites or plants.
• Exposure to pricing strategy, profitability analysis, margin analysis, and contract negotiation.
• Comfort working with global customers in industries such as industrial automation, robotics, machine tools, packaging equipment, can manufacturing, food and beverage manufacturing equipment, capital equipment OEMs, aerospace manufacturing equipment, material handling and conveyance systems, and high-speed manufacturing equipment.
• Experience using Salesforce or similar CRM systems to track activities, opportunities, and customer history.

Work Environment

This role operates in a hybrid environment that combines onsite office work in Centennial with frequent travel to customer manufacturing plants and facilities. You will spend a significant portion of your time visiting industrial and high-speed manufacturing environments, such as plants utilizing automation, robotics, packaging equipment, machine tools, and other capital equipment. These visits may include exposure to active production lines, material handling systems, and industrial machinery, requiring adherence to standard safety practices and any site-specific protective equipment requirements. When not traveling, you will work from a professional office setting, collaborating closely with Engineering, Service, PMO, Operations, Parts, and Leadership teams. The position involves regular use of CRM tools like Salesforce or similar systems, along with standard business productivity software for communication, analysis, and reporting. The work schedule is generally full-time, with flexibility needed to accommodate customer meetings, plant visits, and international time zones. The culture emphasizes cross-functional collaboration, high visibility with executive leadership, and the opportunity to influence commercial strategy, customer success, and the growth of the account management function, including exposure to global customers and international travel.

Job Type & Location

This is a Contract to Hire position based out of Centennial, CO.

Pay and Benefits

The pay range for this position is $45.00 - $56.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.