Product Manager

TCS World Travel has hosted guests on adventures of a lifetime for over 30 years. We have developed and operated over 300 expeditions to more than 200 destinations. Our all-inclusive journeys deliver unparalleled and meaningful experiences in unique destinations around the globe. TCS operates luxury jet tours under its own brand as well as for strategic partners, including Four Seasons as well as custom, bespoke travel experiences. Our expertise has led us to be the most-awarded jet expedition company in the world, winning accolades over multiple years in the Travel + Leisure World’s Best Awards, AFAR travelers’ Choice Awards, Conde Nast Traveller Readers’ Choice Awards, and Departures Legend Awards among others. 

We are looking to hire a Product Manager to join our team! Reporting to the Sr. Product Manager, you’ll lead the planning, development, and delivery of private jet journeys and travel programs. In this role, you will design and manage high-quality travel experiences while balancing guest satisfaction, operational excellence, and financial performance.

You will work closely with global partners and internal teams to build itineraries, manage suppliers, and ensure each trip is delivered smoothly from planning through execution.

What we’ll offer: 

• Competitive base salary ($40,000 to $45,000) and bonus scheme (2.5% to 5%)
• Comprehensive health benefits 
• Retirement savings plan with company contributions 
• Generous paid time off allowance and birthday day off 
• Flexible hybrid working schedules  
• Parental leave and family-supportive policies 
• Charity or volunteering time off 
• Group-wide travel discounts 

What you’ll do: 

• Conduct destination and market research to support itinerary planning
• Create detailed travel itineraries for operations, marketing, and sales teams
• Continuously review and improve existing programs based on performance and feedback
• Build and manage relationships with airlines, hotels, and destination partners
• Negotiate contracts and ensure vendors meet company standards and expectations
• Partner with procurement to optimize cost while maintaining quality
• Develop and manage trip budgets
• Price itineraries to achieve revenue targets and financial goals
• Coordinate all trip logistics, including accommodations, flights, and ground services
• Lead pre-trip planning and conduct site inspections when needed
• Maintain accurate data across systems to support execution and reporting
• Ensure trip quality and consistency across all experiences
• Partner with internal and external teams to deliver a seamless guest journey
• Monitor guest feedback and take action to improve satisfaction
• Review and support marketing materials to ensure accuracy
• Partner with sales and marketing teams to support product positioning and performance
• Design customized itineraries for partners and clients
• Align travel programs with customer needs and business goals
• Ensure compliance with health, safety, and operational standards
• Monitor risks and maintain accurate documentation and reporting
• Share updates and expectations clearly with stakeholders
• Provide direct and constructive feedback to support collaboration and results
• Travel domestically and internationally (up to 10%) to support operations, site visits, and industry events

What you’ll bring: 

• Experience working in product management, travel, hospitality, or a similar environment
• Ability to manage multiple projects and priorities at the same time
• Strong communication skills with attention to detail
• Experience working with external partners and managing relationships
• Comfort working with data, budgets, and operational systems
• Ability to work both independently and as part of a team
• Experience negotiating contracts or managing vendors is helpful
• Experience in travel, hospitality, or customer-facing roles is a plus

We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive workplace for all. If you need accessibility support during the recruitment process, please inform us here:  View email address on globalcareers.travelopia.com

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