Front Desk Receptionist

Job Description

Job Description

Benefits:

• Employee discounts
• Opportunity for advancement
• Training & development

About the Role:
Join our dynamic team at Reagan Plastic Surgery as a Front Desk Receptionist! In this pivotal role, you will be the first point of contact for our valued patients, ensuring a warm and welcoming atmosphere while supporting our skilled medical professionals.
*Must be available to work Mon and Friday 9AM-5PM

Responsibilities:

• Greet patients and visitors with a friendly and professional demeanor.
• Manage appointment scheduling and patient check-in/out processes efficiently.
• Answer phone calls and respond to inquiries with accurate information.
• Handle patient records and maintain confidentiality in compliance with HIPAA regulations.
• Process payments accurately and efficiently.
• Assist in maintaining a clean and organized front office environment.
• Coordinate with medical staff to ensure smooth patient flow and communication.
• Provide excellent customer service to enhance patient satisfaction and loyalty.

Requirements:

• High school diploma or equivalent; additional education in healthcare preferred.
• Proven experience as a receptionist or in a similar role, preferably in a medical setting.
• Strong communication and interpersonal skills to interact with patients and staff.
• Proficient in using office software and electronic medical records (EMR) systems.
• Ability to multitask and work in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Professional appearance and demeanor with a positive attitude.
• Knowledge of medical terminology and processes is a plus.

About Us:
Reagan Plastic Surgery has been a trusted name in aesthetic care in La Jolla, CA, for over a decade. Our commitment to excellence and patient-centered care has earned us a loyal clientele who appreciate our dedicated team and state-of-the-art facilities. Join us and be part of a workplace that values collaboration, innovation, and the well-being of our patients.