Program Specialist II (Hybrid)

Program Specialist II (Hybrid) Chicago, IL The Program Specialist II (Hybrid) works on the Marketing & Membership Experience team, reporting to the Chicago office. The role requires three days per week in the office. Responsibilities Coordinate multiple project work plans and timelines through collaborative relationships with cross‑departmental leads and external partners to ensure timely and accurate implementation and follow‑through. Ensure team members and leadership awareness of key or critical issues impacting projects and maintain shared accountability for implementing solutions. Document activities and outcomes in useful reporting structures. Communicate with Section team members on a regular basis, including updating the online presence of constituency groups, creating general correspondences to reply to member inquiries, responding to telephone and email inquiries, and developing other communications as assigned. Work with Section team leads and policy analysts to implement, coordinate and evaluate program tasks and overall project plans. Support administrative functions related to the operations of AMA Section Assembly and Governing Council meetings, Standing Committees, Board of Trustees, and special projects, as assigned. Gather and prepare meeting materials and provide on‑site assistance for meetings. Develop and coordinate production of meeting materials, assist in the creation and updating of Excel spreadsheets for registration, summarization of event surveys, and manage appointment and election processes. Maintain multiple web‑based platforms for content and document management, and provide content for Section web pages and collateral materials. Manage material production, audio/visual needs, travel and lodging, and other activities required to successfully conduct a well‑organized event or presentation. Provide support to Director, Governing Council members, committee representatives, and other members, including helping with travel arrangements and expense reimbursement. Populate, manage tracking spreadsheets, reporting databases, dashboards and/or surveys. Add efficiency to workflows by integrating technology and streamlining processes. Assist Director with project management across Member Section programs, document processes, provide measurable timelines and milestones, and create linkage to budget performance. Effectively support all projects assigned by gathering requirements, developing solutions, and providing collaborative support to Section team and other AMA functional areas. Respond to requests in a clear, professional and timely manner. May include other responsibilities as assigned. Requirements Bachelor's degree in a relevant discipline. Three years minimum experience in a program or project management role or a relevant field. Ability to effectively manage time, prioritize work, and multi‑task across many assignments concurrently; detail and task‑oriented and able to function effectively under tight deadlines and high‑volume workloads. Ability to interface effectively with people of varying disciplines, backgrounds, and expertise, and contribute to a positive working environment. Strong written and oral communication skills, and experience with executive‑level communication. Proficient in Microsoft Office applications (Word, Excel, PowerPoint), SharePoint, OneDrive, Outlook; experience with Asana and web‑based survey development tools preferred (e.g., Cvent, CrowdCompass). Travel and extended hours, including nights and weekends, as business demands dictate. This role is an exempt position. Salary range: $74,160 – $98,318, based on business consideration, geographic location, and candidate qualifications. Employees may participate in an incentive plan and are eligible for the AMA benefits package. We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity, or veteran or disability status. #J-18808-Ljbffr American Medical Association