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Client Partner

Full-time

Impetus

Client Partner - Information Services

Location: New York City

Reports to: Head of Industry Sales

About Impetus

Impetus Technologies is a digital engineering company focused on delivering expert services and products to help enterprises achieve their transformation goals. We solve the Analytics, AI, Data, and Cloud puzzle, enabling businesses to drive innovation and accelerate growth.

Impetus' deep-rooted partnerships with AWS, Snowflake, Databricks, Google Cloud, and Microsoft help clients modernize data estates, build AI-driven platforms, and unlock business value from their data investments.

Read more about us at:

Leading at Impetus

Impetus is seeking an experienced Client Partner - Information Services to manage and grow strategic client relationships within the Information Services ecosystem.

This leadership role requires a strong relationship builder with a consultative approach, capable of driving growth across existing accounts while identifying new opportunities for Data, Analytics, AI, Cloud, and Digital Engineering services.

The ideal candidate will have a proven track record of managing large enterprise relationships, expanding wallet share, and building executive credibility within Information Services organizations.

Skills Required

Strategic Account Management

  • Own and execute strategic account plans to drive revenue growth and account expansion.
  • Manage portfolio revenue, bookings, margins, renewals, and forecasting.
  • Drive account penetration through whitespace identification and consultative selling.
  • Achieve growth targets through both farming and hunting initiatives.
  • Lead Executive Business Reviews (EBRs), QBRs, and account planning discussions.

Executive Relationship Management

  • Build trusted relationships with CIOs, CTOs, CDOs, Product Leaders, Business Leaders, and Procurement stakeholders.
  • Serve as the executive escalation point and trusted advisor for assigned accounts.
  • Influence client technology and transformation roadmaps.
  • Develop multi-level relationships across business and technology organizations.

Business Development & Account Expansion

  • Identify and qualify opportunities across:
  • Data Engineering
  • Data Modernization
  • Data Platforms
  • Cloud Transformation
  • Analytics
  • Artificial Intelligence (AI)
  • Generative AI (GenAI)
  • Expand wallet share through value-led solution selling.
  • Uncover opportunities before formal procurement cycles begin.
  • Partner with solutions, architecture, and delivery teams to create winning proposals.

Delivery Governance & Client Success

  • Drive customer satisfaction, retention, and long-term account growth.
  • Partner with delivery teams to ensure successful execution and business outcomes.
  • Manage risks related to delivery, budgets, competition, and vendor consolidation.
  • Ensure alignment between client objectives and Impetus commitments.

Industry Leadership

  • Act as a trusted advisor on Data, AI, Analytics, Cloud, and Digital Transformation trends.
  • Represent Impetus at industry events, forums, and customer engagements.
  • Position Impetus as a strategic transformation partner across the Information Services ecosystem.

Domain Expertise

Experience working with or selling into Information Services organizations such as:

  • Credit & Risk Intelligence Providers; Business Information Providers; Marketing Data Providers; Consumer & Business Data Platforms; Data Licensing Organizations; Identity Resolution Providers; Compliance & Regulatory Technology Providers; Research & Information Services Firms; Publishing & Education Technology Organizations

Key Requirements

  • 15+ years of experience in IT Services, Consulting, Digital Engineering, Information Services, or Technology Services.
  • 7+ years in Client Partner, Account Director, Strategic Account Management, or Engagement Leadership roles.
  • Demonstrated success driving account growth and executive-level relationships.
  • Strong understanding of Data, Analytics, AI, Cloud, and Digital Transformation services.
  • Experience managing revenue, margins, customer satisfaction, and growth targets.
  • Strong commercial acumen including contract negotiations, SOWs, pricing, and account profitability.
  • Experience working with global delivery and offshore engagement models.

Education

  • Bachelor's degree in Engineering, Computer Science, Information Systems, Business, or a related field.
  • MBA preferred.

Pay Range

This role offers a highly competitive base salary along with a performance-based bonus tied to individual and organizational goals.

Individual compensation will depend on factors including location, experience, education, and relevant skills.

Benefits

  • Comprehensive Medical Plan covering Medical, Dental, and Vision
  • Short-Term and Long-Term Disability Coverage
  • Life Insurance
  • Vacation Time, Sick Leave, and Paid Holidays
  • Paid Paternity and Maternity Leave

Important Notice: The compensation and benefits information provided herein are accurate as of the date of this job posting.

Disclaimer

Impetus is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Vacancy posted more than 2 months ago

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