Senior Manager, AI-Powered Contact Center Platforms
University of Miami
The University of Miami, UHealth Connect, is seeking a Sr Manager for Contact Center Platforms & AI to lead and govern contact center technologies, AI initiatives, and digital engagement across UHealth. This onsite role drives innovation, implements scalable AI-enabled solutions, and partners with clinical and IT leaders to improve patient and employee experiences. Responsibilities include defining roadmaps, overseeing governance, evaluating technology, and delivering analytics to measure #J-18808-Ljbffr University of Miami
Vacancy posted 2 days ago
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