Internal Support Services Technician

Overview

POSITION TITLE (Oracle title)

INTERNAL SUPPORT SERVICES (ISS) TECHNICIAN

WORKING TITLE

ISS Technician-Surplus

SCHOOL/DEPARTMENT

Purchasing

LOCATION

Rock Quarry, Raleigh, NC

PAY GRADE

Noncertified Grade 23

FLSA STATUS

Nonexempt

ELIGIBILITY FOR EMPLOYMENT CONTRACT

No

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends) Position is not available for a hybrid telework workweek
POSITION PURPOSE:

Assists with the processing, staging, sale, and recording of surplus and ERD property generated by the renovation and construction of new schools and departments. Adds additional oversight and accountability of assets that are deemed surplus to the needs of the district.

MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Knowledge of Microsoft Office, specifically Word, Excel, Power Point; Google Apps;
• Sound judgement, decision making, and problem solving skills;
• Ability to operate computers and general office equipment;
• Ability to operate power tools, battery operated pallet jacks, forklifts, and other material handling equipment, as needed;
• Ability to operate box trucks and delivery vans;
• Ability to work autonomously and as part of a team;
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to establish and maintain effective working relationships with school system staff, students, and vendors.

EDUCATION, TRAINING, AND EXPERIENCE

• High school diploma; AND
• Three years of warehouse, surplus, and logistics experience.

CERTIFICATION AND LICENSE REQUIREMENTS

• Must hold and maintain a valid motor vehicle operator's license according to the State of NC requirements.
• Forklift certification (or ability to receive within 90 days of hire).

PREFERRED QUALIFICATIONS:

• Three years of experience in the processing, recording, and disposal of surplus public assets;
• Logistics and warehouse experience;
• General knowledge of local, state, and federal laws pertaining to the disposal of property.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Evaluates the status of surplus property to determine if it is cost effective to repair, salvage, repurpose, recycle, and/or dispose of surplus property.
2. Coordinates with proper authorities for the disposal or sale of surplus property.
3. Coordinates team response to requests for removal of surplus property.
4. Coordinates with third party the removal of surplus from renovation and construction projects.
5. Pickups and/or transports furniture and equipment to sites for proper processing.
6. Schedules removal and disposition of surplus with the designated school, site, staff, and third party.
7. Assists Warehouseman II with removal and delivery staging of ERD.
8. Performs other related duties, as assigned.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

Must be physically able to operate a variety of equipment, including pallet jacks, hand trucks, and various hand tools. Must be physically able to operate a motor vehicle to include delivery vans and trucks. Work requires exposure to variable weather elements. It is also performed in a warehouse environment with variable temperature and moderate noise levels. Frequently requires the ability to lift, carry, push, pull or otherwise move objects up to fifty pounds. The position, at times, must be able to come into direct contact with school system staff, staff members of external funding agencies, and the community.

EFFECTIVE DATE: 7/2026

DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.