Client Relations Manager
$60k - $84kThe Well
Compensation: $60,000-$84,000 base + performance bonus + health insurance stipend
We are hiring a Client Relations Associate on behalf of our client - a confidential, fast-growing RIA/IMO firm based in Greater Boston, MA .
This is not your average ops role. This firm has grown from $14M to $160M+ in assets in just three years, and they are not slowing down. They have built a fully virtual, tech-driven practice that runs on systems, not guesswork - and they need someone sharp, organized, and hungry to grow alongside them.
If you are detail-oriented, love a fast-moving environment, and want to be mentored by one of the most operationally savvy founders in the business - read on.
Why This Role?
- Work directly with the founder directly
- Join at a pivotal growth moment - this firm is on track to hit $100M+ in new assets this year alone
- Be trained on every aspect of financial services operations with a clear path toward a future Chief Operations Officer role.
- Work within a fully systematized environment - video guides, AI-powered task systems, and proven workflows make your job learnable from day one
- Performance bonuses tied to company growth - when the firm wins, you win
What You Will Do
- Manage daily portal checks across client onboarding, annuity business, and asset transfer tracking
- Execute task queues generated from advisor meetings - keeping everything moving without being asked twice
- Prepare meeting materials, case reviews, and client files for a high-volume advisor calendar (6-9 meetings per day)
- Support client onboarding from application through completion
- Coordinate across a small, high-performing team of advisors to keep operations running smoothly
What You Bring
- 1.5+ years of experience in a financial services operations, client service, or administrative support role
- Background from an RIA, insurance firm, or independent advisory practice (preferred)
- Comfort with technology-driven workflows and the ability to figure things out independently
- Strong organizational skills and the ability to manage multiple moving pieces without losing the thread
- A growth mindset - you are not looking to stay in one lane forever
- Local to Greater Boston and ready to be in the office with flexibility when needed.
What We Offer
- $60,000-$85,000 base salary, depending on experience
- $15,000-$75,000 annual performance bonus tied to firm growth
- Health insurance stipend (~80% of premium covered)
- Flexible, discretionary PTO - the team operates on trust, not a counter
- Direct mentorship from a founder with decades of advisory, recruiting, and business-building experience
- A real path to COO - this is the ground floor of something big
Sound like you? Let's talk.
Apply through LinkedIn
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