Service Consultant / Service Advisor

Job DescriptionJob DescriptionCome join our rapidly growing Wilkinson Chevrolet GMC Cadillac team. We have been family owned and operated for over 70 years. We are looking for an experienced service consultant to help better serve our customers. ResponsibilitiesService Advisors Requirements and Responsibilities - Our service advisors primary responsibility is to function as a liaison between our customers and our technicians while overseeing the flow of the service departmentWork closely with technicians to determine the repairs needed and provide clear explanations of needed repairsIdentifying the customers needs and coordinating all aspects of the repair or maintenance from start to completionBring a positive, ambitious attitude to work each dayMaintaining and developing relationships with customers from point of drop-off and until deliveryProviding customers informative up to date repair status and provide detailed explanation of additional service repairs neededProvides a complete and accurate cost estimate for labor and partsQualifications2 years experience required (preferably with CDK)Strong organizational skillsA clean, well groomed, and professional appearanceBeing self-motivatedStrong interpersonal skills with ability to communicate effectively with a diversity of individuals on the phone or in personStrong organizational skills and capability to prioritize multiple tasks effectivelyFriendly and positive personalityDemonstrated ability to manage othersMust have valid drivers licenseWilling to submit to a pre-employment background check & drug screenBenefitsMedical, dental, and vision plans401k with company matchPaid vacationPaid time offPaid holidaysFamily Events