Senior Data Analyst

The Analytics team is seeking a Senior Data Analyst who excels at turning loosely defined business questions into clear, actionable insights. This role is less about simply pulling data and more about deeply understanding problems, shaping requirements, and delivering solutions that drive decisions. This individual will act as a bridge between business stakeholders and technical teams—someone who asks the right questions, challenges assumptions, and brings structure to ambiguity. The ideal candidate combines strong SQL and Tableau skills with exceptional analytical thinking, stakeholder communication, and problem‑solving ability. Responsibilities Lead end‑to‑end analytics initiatives, from requirements gathering and problem framing to data extraction, analysis, and insight delivery Partner closely with stakeholders to clarify business needs, define KPIs, and translate vague questions into structured analytical approaches Write complex, efficient SQL (MySQL) queries to extract, join, and transform large datasets Design and maintain scalable, intuitive Tableau dashboards that drive business decisions Proactively identify trends, opportunities, and risks—moving beyond reporting to true insight generation Investigate data discrepancies, validate assumptions, and ensure data integrity and consistency Communicate findings clearly through executive‑ready storytelling and visualization Serve as a thought partner to the business—challenging requests when needed and guiding toward better solutions Mentor junior analysts and help establish best practices in analytics, documentation, and requirements definition Essential Functions End‑to‑end analytics delivery & insight generation – 45% Stakeholder partnership & business translation – 30% Other activities – 25% Job Qualifications Bachelor’s degree in Analytics, Statistics, Mathematics, Computer Science, Economics, or related field (or equivalent experience) 5+ years in data analytics, business intelligence, or a similar role Advanced SQL proficiency (joins, subqueries, CTEs, performance optimization) Demonstrated ability to solve ambiguous business problems using data Proven strength in requirements gathering, stakeholder management, and translating business needs into analytical solutions Excellent communication skills with the ability to tailor messaging to technical and non‑technical audiences Ability to work independently Ad‑hoc responsibilities as assigned Travel up to 10% as needed Preferred Qualifications Experience leveraging AI tools (e.g., generative AI, automated insights, predictive modeling) to enhance analysis Experience working in agile or cross‑functional environments Exposure to data modeling or data pipeline concepts Salary Range (Norwalk, CT): $125,932.60 to $167,910.13 Annual Bonus Potential: 10% The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, and/or other business and organizational needs. The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low. This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. HomeServe USA is an equal opportunity employer. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr