Call Center Agent

$17.5 per hour

Notifymd

Full-Time Call Center Agent Company: notifyMD l Location: Chesapeake, VA (In-Office) l Pay: $17.50/hr Schedule: 40 hrs/week (10-hr shifts) l Requires working one weekend day (Saturday or Sunday) and holidays At notifyMD, we foster a compassionate, supportive, and team-oriented work culture. We deliver top-tier answering and customer service solutions to a wide range of clients, including medical offices, property management companies, and professional firms. If you are an empathetic communicator who thrives in a positive, fast-paced environment, we want to hear from you! No prior experience is necessary! We offer complete, paid training from day one to ensure your success. Day-to-day: Deliver friendly, professional, and empathetic customer service during high-volume incoming calls. Accurately collect, verify, and route message details to clients. Enter caller data efficiently into our system with a high degree of precision. Meet and exceed core metrics, including scheduled adherence, average call wrap-up times, and Quality Assurance (QA) standards. Requirements: Upbeat, clear, and professional phone demeanor. Strong written and verbal English skills (correct grammar and spelling required). Basic proficiency with Windows-based computer systems. Typing speed of at least 35WPM. Dependable attendance and a strong dedication to quality work. Availability to work one weekend day per week and scheduled holidays. Benefits and Perks: Employee Stock Ownership Plan (ESOP): Become an owner and share in company growth! Health Coverage: Medical, Dental, and Vision insurance options. Retirement and Security: 401(k) with employer match and free Life Insurance. Time Off and Support: Paid Time Off (PTO) and legal assistance programs. notifyMD is an Equal Opportunity Employer. #J-18808-Ljbffr Notifymd

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Vacancy posted 4 days ago

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