Quality Manager (Mitsubishi Chemical Advanced Materials)

Company: Mitsubishi Chemical Advanced Materials Inc. Job Description: Are you a strategic quality leader who is passionate about developing teams, strengthening quality systems, and driving measurable improvements across manufacturing operations? We are seeking an experienced Quality Manager to lead the Quality function at our Reading facility and help build a culture centered on accountability, customer focus, continuous improvement, and operational excellence. Reporting to the Plant Manager, this role leads a team of three and has broad influence across the site and North American operations. You will shape plant quality strategy, strengthen management systems, improve process capability, partner directly with customers, and drive initiatives that reduce risk and enhance overall plant performance. This is an excellent opportunity for a hands-on leader who can move seamlessly between strategy, people leadership, technical problem-solving, and customer engagement. What You’ll Do Lead Quality Strategy & Develop the Team Lead, coach, and develop the site Quality organization, including staffing, performance management, and capability building Establish and execute the plant’s Quality strategy aligned with North American and corporate objectives Foster a culture of quality, accountability, and continuous improvement across all functions Lead selected Americas Quality projects and initiatives requiring cross-functional and cross-site collaboration Own Quality Systems & Compliance Own and continuously improve the site’s Business Excellence System (BES) Ensure quality systems remain effective, sustainable, and aligned with applicable standards and business requirements Support compliance with frameworks such as ISO 9001, ISO 13485, ISO 17025, AS9100, and RC 14001 Serve as the primary site contact for customer and third-party audits Maintain the integrity of quality policies, procedures, records, and regulatory documentation Drive Performance & Continuous Improvement Define, monitor, and report key quality KPIs, including defects, Cost of Poor Quality (COPQ), customer complaints, and audit findings Lead root cause analysis and corrective and preventive action (CAPA) efforts Drive Lean Six Sigma and continuous improvement initiatives Use SPC, statistical analysis, and data-driven problem-solving to identify trends, reduce risk, and improve performance Champion Customer Quality Serve as the primary quality liaison for customers, including issue resolution and site visits Ensure timely and effective responses to customer complaints and returns Partner across departments to troubleshoot issues and improve product and process performance Build strong relationships with internal and external stakeholders while maintaining a customer-focused approach Lead Audit & Governance Programs Lead internal audit programs across North American sites Ensure effective documentation, reporting, corrective action, and follow-up of audit findings Support customer, third-party, and regulatory audit readiness Promote consistent quality practices and best-practice sharing across the organization Strengthen Product & Process Quality Ensure raw materials and finished goods meet specifications and applicable compliance requirements Provide oversight of laboratory operations and testing methods, as applicable Support product compliance initiatives related to REACH, RoHS, industry-specific requirements, and other regulatory standards Partner with Operations and other functions to improve manufacturing performance and reduce quality risk Build Quality Capability Across the Organization Facilitate quality awareness and education throughout the site and broader North American organization Provide training in Quality Assurance, problem-solving, auditing, and Quality Systems Promote best-practice sharing in quality systems, continuous improvement, metrology, and statistical applications What We’re Looking For Bachelor’s degree in Engineering, Quality, Business, or a related field desired 5–10 years of quality leadership experience within a manufacturing environment 2+ years of supervisory or people leadership experience Strong knowledge of Quality Management Systems, SPC, root cause analysis, and CAPA methodologies Experience with ISO and regulatory compliance frameworks Strong understanding of product compliance requirements and the ability to assess compliance, conduct reviews, and provide organizational guidance Experience with Microsoft Office, MRP systems, and Minitab Excellent verbal and written communication skills Demonstrated ability to manage multiple complex priorities Strong influencing skills with the ability to work effectively across functions, locations, and organizational levels Preferred Qualifications Lean Six Sigma Black Belt American Society for Quality certifications such as CQA, CQE, or CQM Experience with ISO 9001, ISO 13485, ISO 17025, AS9100, or RC 14001 Product compliance knowledge related to REACH, RoHS, Clean Water Act requirements, or industry-specific regulations Travel Approximately 10–25% travel Travel may include other Americas facilities, customer locations, and suppliers Some international travel may be required Why Join Us? Lead the Quality function at a key manufacturing operation Develop and influence a dedicated Quality team Shape site-level quality strategy while contributing to broader Americas initiatives Drive meaningful improvements in customer satisfaction, process capability, and operational performance Lead quality transformation through Lean Six Sigma and data-driven problem-solving Collaborate across Operations, Engineering, Commercial, and regional Quality teams Competitive compensation and comprehensive benefits package If you are a quality leader who enjoys developing teams, solving complex manufacturing challenges, strengthening systems, and driving measurable business improvement, we encourage you to apply today. The salary range for this position is $90,000.00 - $130,000.00 USD Annual. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status Mitsubishi Chemical Advanced Materials Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email View email address on click.appcast.io. We will make a determination on your request for reasonable accommodation on a case-by-case basis. The law requires Mitsubishi Chemical Advanced Materials Inc. to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights Mitsubishi Chemical Advanced Materials Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information As a Federal Contractor, Mitsubishi Chemical Advanced Materials Inc. is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. Thank you for your interest in working on our team! At the MCC Group, our Purpose is to lead with innovative solutions to achieve KAITEKI, the well-being of people and the planet. Based on integrity and respect for others, we continuously engage in diverse co-creation and bold challenges, building trust with stakeholders while addressing social issues. Shall we explore new possibilities with us by promoting value creation on a global scale and connecting a better future to the next generation?