Community Home Sales Manager

Community Home Sales Manager

Location: Knoxville, TN

Employment Type: Full-Time

Compensation: Competitive base salary plus performance-based commission

$35-45k BASE with commission up to $100K.

About Admiral Communities: Admiral Communities is a growing operator of manufactured housing communities across multiple states. We provide quality, affordable housing while creating communities residents are proud to call home. We're looking for a high-energy, relationship-driven Community Home Sales Manager who enjoys sales, meeting new people, traveling, and turning opportunities into results. This is not a sit-behind-a-desk sales job. You'll be on the road visiting communities, touring homes with prospects, helping customers find the right fit, working alongside our property teams, and driving sales and occupancy across our portfolio. If you like variety, enjoy being out in the field, and would rather spend your week meeting people than sitting in the same office every day, this could be a great fit. Qualified leads are provided through company-approved lead sources. Your job is to build relationships, follow up consistently, overcome objections, ask for the sale, and convert those opportunities into home sales, rentals, and occupied homesites.

What You'll Do:

Sell Homes, Rentals & Homesites:

• You'll be responsible for turning qualified prospects into residents and homeowners.
• Sell available manufactured homes.
• Lease available rental homes.
• Lease available homesites.
• Manage prospects from first contact through application, deposit, closing, or move-in.
• Ask confidently for the application, deposit, rental, home sale, or next commitment.
• Meet or exceed individual sales and occupancy goals.
• Help reduce vacant inventory and the number of days homes remain on the market.
• Build a strong sales pipeline and keep opportunities moving.

This is a production-based sales role, and your earning potential grows with your results.

Travel, Tour & Get to Know Our Communities: Travel is an essential function of this position:

Your territory will include multiple Admiral Communities, and you should expect to spend a significant amount of time traveling between properties. Depending on business needs, travel may include both local and out-of-state trips.

• Visit assigned communities regularly.
• Tour available homes and homesites.
• Meet prospective residents in person.
• Work alongside Community Managers and Regional Managers.
• Participate in open houses and sales events.
• Help launch special sales campaigns.
• Visit communities to better understand inventory, market conditions, and customer needs.
• Occasionally work evenings or weekends when needed to accommodate prospective customers.

If you enjoy being on the move, seeing different communities, and having a workweek that does not look exactly the same every day, you'll probably enjoy this position.

Lead Management & Follow-Up: Great leads only matter if someone follows up with them. You'll be expected to:

• Respond quickly to qualified leads from our call center and approved marketing sources.
• Contact prospects by phone, text, and email in accordance with customer consent requirements.
• Learn what each prospect is looking for, including location, budget, timing, financing, and home preferences.
• Maintain consistent follow-up with every qualified prospect.
• Build and maintain an active waiting list.
• Re-engage prospects when new inventory becomes available.
• Make sure qualified prospects do not disappear because of slow or inconsistent communication.

We want someone who naturally thinks, "What is the next step with this customer?"

Show Homes & Create a Great Buying Experience: Buying or renting a home is a big decision. Your job is to make the process clear, comfortable, and exciting.

You will:

• Schedule and conduct home and community tours.
• Coordinate showings with Community Managers when appropriate.
• Make sure homes are clean, safe, unlocked, and ready for prospective customers.
• Explain pricing, promotions, financing resources, rental requirements, lot lease opportunities, community policies, and move-in procedures.
• Answer questions honestly and professionally.
• Follow up immediately after tours.

Help customers move confidently from "I'm interested" to "Where do I sign?"

Own Your Sales Pipeline: You'll manage multiple prospects at different stages, so organization matters.

You will:

• Maintain accurate records in Rent Manager and company sales tracking systems.
• Document conversations, objections, tours, applications, deposits, and next steps.
• Track active leads, applications, contracts, rentals, and lot lease activity.
• Maintain accurate pipeline reporting.
• Identify stalled prospects and develop a plan to move them forward.
• Communicate obstacles quickly instead of allowing deals to sit unresolved.

Become the Inventory Expert: You should know your communities and inventory well enough to quickly match customers with the right opportunity.

You'll become familiar with:

• Available homes.
• Available homesites.
• Pricing.
• Home condition.
• Promotions.
• Community amenities.
• Rental requirements.
• Lot lease requirements.
• Pet policies.
• Repair status.
• Financing resources.
• Move-in procedures.

At any given time, you should be able to answer:

• What is available?
• What does it cost?
• What condition is it in?
• Who is interested?
• What is preventing the sale?
• What happens next?

Know the Market: You'll also help us stay competitive.

Responsibilities include:

• Researching competitor pricing and incentives.
• Monitoring local market conditions.
• Sharing customer feedback with leadership.
• Recommending pricing adjustments when appropriate.
• Identifying opportunities to improve photography, listings, staging, repairs, or promotions.
• Helping leadership understand why inventory is movingor why it isn't.

Build Strong Relationships: You won't work in a silo.

You'll partner with:

• Community Managers.
• Regional Managers.
• Operations.
• Lenders.
• Home dealers.
• Transporters and installers.
• Vendors and other business partners.

Strong communication and teamwork are essential to getting customers from inquiry to move-in.

What Success Looks Like:

Successful Community Home Sales Managers:

• Respond quickly to qualified leads.
• Follow up consistently without being reminded.
• Build strong relationships with customers.
• Ask for the sale.
• Handle objections confidently.
• Maintain an organized pipeline.
• Increase applications, deposits, sales, rentals, and lot leases.
• Reduce average days on market.
• Improve occupancy.
• Maintain accurate sales reporting.
• Become trusted experts on their assigned communities.
• Earn increasing commission by producing strong results.

Who We're Looking For:

We're looking for someone who genuinely enjoys sales and wants to be rewarded for performance.

You may be a great fit if you:

• Love meeting and talking with people.
• Enjoy traveling and working in different locations.
• Are