Associate Market Manager

Associate Market ManagerExpedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world.Make an impact!As an Associate Market Manager, you will coach and support partners to be more successful on Expedia Group's platform, increasing value through comprehensive commercial conversations and day-to-day interactions. You will begin building relationships with partners, develop your commercial and account management skills, and help partners identify opportunities to improve performance. This role will support the New Jersey seasonal markets and follows a mostly in-office hybrid schedule of three days per week in our Boston office, with one week in market per quarter. This role is ideal for someone who is energized by relationship-building, curious about partner success, and motivated to grow their commercial capabilities in a dynamic environment.In this role, you will:Begin developing relationships with partners or their account teams, including key buyers and decision-makersAssist in creating opportunities such as progress meetings and exploratory conversations to help grow partner accountsDevelop an understanding of partner business issues through the appropriate internal channelsRecommend products, services, and insights that meet partner needsComplete basic account plans that outline tactics to acquire and maintain businessBuild a basic understanding of how the department operates and how it fits into the larger organizationDevelop awareness of the policies, practices, trends, and competitor information that impact the organization and its partnersDevelop a basic understanding of the financial impact of decisions and solutions on the organization and its partnersGuide accounts to valuable insights and present findings that can benefit both the account and the organizationGather data and information on potential ideas and solutions to address business needsDocument components of a business case for change at the direction of more senior colleagues, when neededDevelop a working knowledge of the company's standard contract terms and conditions by reading product literature, contracts, and learning from peersLearn when to partner with legal resources to modify or adjust standard contract termsLearn the contract negotiation process and how to complete contractual arrangementsExchange simple information in straightforward situations to gain the support of othersProactively seek help from a manager when needed to address differences and ensure alignment among all partiesAssist in conducting straightforward cost, benefit, and risk analyses of possible solutions and the implications of not reaching agreementIdentify the key stakeholders involved in account decision-makingDevelop understanding of standard offerings and major areas of expertiseBuild a working knowledge of products, technologies, and offerings within scope of responsibilityDevelop a broad understanding of competitors' standard products and servicesUnderstand the value and application of products, technologies, and offerings for accounts and the organizationBuild rapport and maintain ongoing business relationships with colleagues and external partnersLearn about partner leaders and decision-makers through internal partner relationship management systemsDevelop a basic understanding of the partner's industry and competitive market, using company tools to access market-specific insightsAttend partner meetings to better understand needs and expectationsLearn the metrics used to assess the performance of products, services, and solutions against partner needsDevelop key value proposition statements, case studies, and proof points to demonstrate the value of the company's products, services, and solutionsExperience and qualifications:You have 0–2 years of relevant experienceYou have a Bachelor's degree or equivalent experienceYou are a proficient communicator who can build rapport and share information clearly, tailored to different communication stylesYou are developing your knowledge of sales techniques and commercial conversationsSome account management experience is preferredYou are comfortable learning from data, partner interactions, and business context to identify opportunitiesYou are interested in building your understanding of contracts, negotiation, and partner successWhat will help you succeed:You enjoy building relationships and supporting partners in achieving stronger resultsYou are curious, coachable, and motivated to grow your commercial and account management skillsYou can balance structured account support with thoughtful, partner-focused communicationYou are comfortable learning new products, tools, and market insights and applying them in partner conversationsYou bring a collaborative mindset and know when to ask for help to move work forwardYou are motivated by helping partners see value in the platform and strengthen their partnership with Expedia GroupThe total cash range (inclusive of base salary and variable incentive target) for this position in Boston is $77,500.00 to $108,500.00. Employees in this role have the potential to increase their pay up to $124,000.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount.Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.Benefits and perksExpedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at requestsExpedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at Expedia GroupExpedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.Important noticeEmployment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is OpportunityExpedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.