Medical Supply Delivery and Installation Technician

Medical Supply Delivery And Installation Technician, Depot (Operations), FTE

Technological innovations are pushing the boundaries of home-based healthcare. A new business within Cardinal Health, VelocareTM, is playing a leading role in this evolution by building critical infrastructure for the safe and effective delivery of hospital-at-home programs. Be part of an extraordinary startup team within a Fortune 20 healthcare company that is reshaping the way high-acuity care is delivered across the country.

Velocare relies on small-format facilities to operate our distributed supply chain solution and this role is responsible for performing and controlling a combination of manual and automated actions necessary for receiving, storage, and delivery of products to the customer location. Other functions performed include receiving, picking, packing, transporting (with fleet vehicle), deliveries and inventory management tasks, etc. Join a team that is fast-paced, people-oriented, values integrity and is growing nationally.

Responsibilities

• Deliver medical equipment using company transit van (non-CDL) to hospital customer locations (primarily the home of the hospital patient), and notify delivery status.
• Show empathy and compassion for customers/patients in every situation.
• Load and unload packages and products from vehicles to the home.
• Perform minor technical installation and de-installation in the home, and will troubleshoot technology in the home as the customer requires.
• Maintain vehicles in proper working condition, proper cleanliness, minor maintenance tasks, and may perform minor roadside repairs.
• Utilize handheld tablets for navigation and reporting status changes and inventory updates.
• Will hold self and associates accountable for conducting work in a safe manner, and assist in ensuring that depot personnel have safe, efficient equipment and vehicles to perform delivery functions and provide support for a culture that strives toward continuous improvement in operations and in Environmental, Health and Safety.
• Ensure quality service is provided to the customers and ensure prompt follow-through on customer correspondence, complaints and inquiries related to shipment of medical products and stock-on-hand.
• Conduct equipment cleaning procedures at the Depot as volume demands require on various durable medical equipment.
• Will satisfactorily complete training and be responsible for Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities.
• Support and contribute in the development and implementation of innovative modifications to processes in order to improve the quality of service to our customers.
• Will comply with vaccinations and background checks as required by the hospital customer.

Qualifications

• High school diploma, GED or equivalent, or equivalent work experience, preferred
• Must hold a valid driver's license and have a good driving record
• Prior delivery driving experience a plus
• Ability to lift containers weighing up to 75 pounds
• Comfortable driving in all weather conditions during day or night hours
• Ability to sit, stand, be mobile and operate a vehicle for extended periods of time
• Strong customer service and communication skills
• Flexibility to work various shifts or overtime as needed
• Ability to use computers and tablets, and conduct minor technology installation and troubleshooting
• Healthcare experience beneficial
• Subject to customer requirements, vaccinations (including Influenza, MMR and Hepatitis B) or a legitimate accommodation, will be required.

What is expected of you and others at this level

• Applies acquired knowledge and skills to complete standard tasks
• Readily learns and applies new information and methods to work in assigned area
• Maintains appropriate licenses, training, vaccinations, and certifications
• Works on routine assignments that require some problem resolution
• Works within clearly defined standard operating procedures and/or scientific methods
• Adheres to all quality guidelines
• Works under moderate degree of supervision
• Work typically involves regular review of output by work lead or supervisor
• Refers complex unusual problems to supervisor
• Assumes the best in teammates and is a team player in the depot environment

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.