Senior Technical Writer

Job Title

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

This position will help drive and deliver technical documentation for global field and depot service employees, and hospital Bio-Med customers. This individual will be primarily focused on creating and delivering the service manuals and other technical instructions for a variety of products/technologies to give both employees and customers the technical information required to troubleshoot, repair, and maintain products in these businesses. This position is based in Lafayette, CO and is required to be on-site when requested. While currently defined as a remote position, this will become an on-site role when space on the Lafayette campus allows. Applicants must reside within the area prior to their first day of work in order to be considered.

Note: This position is posted as remote, but required to be onsite at the Lafayette, CO campus as needed. Once space is available, this position will become onsite.

Responsibilities may include the following and other duties may be assigned.

• Plans, develops, writes, and edits detailed technical instructions for Service & Repair technicians
• Produces PDF and HTML/web-based publications using a variety of tools
• Conducts interviews with various users, subject matter experts and technical staff to gather data for documentation
• Researches and translates technical information into procedures and other information for highly technical and less technical audiences
• May document engineering processes and specifications
• Recommends formats responsive to technical and user requirements
• Produces products that conform to company documentation and quality assurance standards

Must Have: Minimum Requirements

• Bachelor's degree required.
• Minimum of 4 years of relevant experience, or advanced degree with 2 years of relevant experience

Nice to Have

• Previous experience in a technical writing function at Medtronic supporting Service and Repair or related function
• Experience working in a regulated environment, preferably in medical device
• Comfortable working with topic-based authoring in a content management system, specifically MadCap Flare
• Experience writing materials for Service & Repair for medical equipment
• Able to work in the Adobe Creative Suite applications and Adobe FrameMaker
• Expertise in Microsoft Office applications
• Familiarity with Product Lifecycle Management systems such as Agile or Windchill
• Comfortable in a hybrid work environment, able to be in our Lafayette, CO facility as frequently as needed
• Able to work standard working hours

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$84,800.00 - $127,200.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.