Systems Administrator I

We are seeking a highly skilled and proactive IT Administrator to join our Corporate Support Services team. This role is a blend of systems administration, network security, and hands-on technical support. You will be the primary guardian of our digital and physical IT infrastructure, ensuring that our systems are not only high-performing but also meet rigorous security and compliance standards (NIST, ISO 27001, CMMC).

The ideal candidate is a "security-first" professional who is equally comfortable managing a SharePoint migration as they are troubleshooting a printer or conducting a forensic investigation into a system failure. This is a hybrid remote position based in Rockville, MD. Must work on site 3x a week.


Key Responsibilities

1. Infrastructure & Endpoint Management

• Hardware Lifecycle: Configure, deploy, and manage company laptops and peripherals; maintain accurate inventory tracking from provisioning to secure decommissioning.
• Network & Connectivity: Maintain local and cloud-based network infrastructure (firewalls, switches, VPNs), ensuring redundancy and optimal remote access security.
• Software Administration: Oversee company-wide software installations, patching, and updates to ensure stability and regulatory compliance. Strong experience with Microsoft Exchange and Intune.

2. Security Operations & Compliance

• Threat Mitigation: Monitor logs and security tools for threats; lead vulnerability management and proactive incident response.
• Framework Alignment: Ensure IT operations meet NIST, ISO 27001, and CMMC standards; maintain detailed security documentation for business proposals and audits.
• Access Control: Enforce MFA, least-privilege principles, and data loss prevention (DLP) strategies.
• Assessments: Conduct regular penetration testing, vulnerability scans, and system hardening.

3. User Support & Training

• Tier 1-3 Support: Act as the escalation point for technical issues, resolving tickets efficiently to minimize downtime.
• Security Culture: Lead cybersecurity awareness training for staff, focusing on phishing prevention and risk management.
• Onboarding/Offboarding: Manage seamless transitions for new and departing employees, including hardware shipping and secure data sanitization.

4. Strategic Planning & Collaboration

• Budgeting: Forecast and manage the IT budget for hardware, software, and telecommunications.
• Policy Development: Align IT security strategy with business objectives and develop formal IT procedures.
• Collaboration Tools: Provide advanced SharePoint management and support secure conferencing equipment in meeting rooms.

5. Facility Support

• Access Control: Manage office access controls, including key fobs, parking garage cards, and building security assignments.

• Printer Support: Maintain office printer functionality through troubleshooting, routine maintenance coordination, and timely issue resolution.

Requirements

• Education: Bachelor's degree in IT, Cybersecurity, or a related field (or equivalent experience).
• Networking: Strong experience with firewalls, VPNs, and network security configurations.
• Platforms: Advanced proficiency in SharePoint , Windows/Mac OS environments, and cloud infrastructure. Strong experience with Microsoft Exchange and Intune.
• Security Tools: Experience with EDR/MDR tools, vulnerability scanners, and log monitoring software.
• Compliance Knowledge: Practical experience implementing NIST or CMMC frameworks.

Additional Skills

• Analytical Thinking: Ability to perform root-cause analysis and forensic investigations.
• Communication: Capable of translating complex technical risks into business-friendly language for leadership.
• Organization: High attention to detail for inventory management and compliance logging.
• Teamwork: Ability to collaborate effectively across technical and non-technical teams, provide responsive support to end users, communicate clearly, share knowledge, solve problems proactively, and recommend process and technology improvements.

ABOUT US

Precise Software Solutions, Inc. is a mission-focused technology services company delivering secure digital platforms, infrastructure, and operational IT services to government organizations. A CMMI Level 3-appraised company, Precise partners with agency technology leaders and solution providers to design, build, operate, and modernize enterprise IT solutions that support critical public missions combining agility, innovation, and performance to deliver measurable results.


Precise specializes in cloud and hybrid infrastructure, platform engineering, security operations and compliance, application modernization, and data platforms and analytics. The company is known for its agile, delivery-driven approach and innovative engineering practices, applying operational rigor and performance-focused execution to improve system resilience, security, and scalability across complex government environments.

BENEFITS AND PERKS

• Comprehensive Health Benefits (Medical, Dental and Vision)
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Retirement Plan with 4% match and discretionary match at year end
• Paid Time Off (PTO): 15 days of PTO accrued per year; 7 holidays+ 3 Floating holidays; 2 Innovation days (paid training days)
• Short Term and Long-Term Disability
• Paid Parental Leave
• Paid Jury Duty leave
• Life and AD&D Insurance
• Critical Illness Insurance
• Training and Development
• Wellness Incentives & Discount programs
• Employee Referral Program
• Annual Charity Donation Match
• Awards and Recognition

Equal Employment Opportunity Statement

Precise Software Solutions is committed to providing a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other legally protected status.

We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We expect every member of the Precise community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.