Universal Banker III (North Oak)

NASB has job openings across all departments. Start your career with a local Kansas City bank and national banking lender today! Available Jobs Position: Universal Banker III (North Oak) Location: Kansas City (North Oak), MO Job Id: 1568 # of Openings: 1 Universal Banker III (North Oak) We are currently seeking a Universal Banker III to join our North Oak Savings team. Job Summary The Universal Banker III (UB III) position plays a key role in providing retail banking services and products to customers. This role serves as the single point of contact for customers, serving them through their banking needs from start to finish. This position is the principal driver of cultivating new customer relationships, deepening existing relationships, and identifying opportunities to expand a customer's overall banking relationship through meaningful financial conversations and proactive outreach. The UB III serves as the branch's primary relationship growth banker responsible for expanding customer relationships, generating referrals, supporting business development efforts, and contributing to branch growth objectives. The UB III serves as the branch's primary growth-focused individual contributor and is expected to lead by example in relationship development, referral generation, and customer acquisition activities. What you can expect to work on Customer Experience & Support Assist customers with everyday banking needs including deposits, withdrawals, payments, and account questions Handle transactions accurately and efficiently while ensuring a seamless and positive experience Resolve issues, answer questions, and provide clear, practical solutions Relationship Building Get to know customers and understand what matters to them Recognize opportunities to simplify or improve their banking experience Understand customer needs and provide solutions that strengthen the overall relationship and support long-term customer value Look for opportunities to deepen customer relationships by providing additional services that align with their needs Account & Service Support Open and service deposit accounts Assist with basic IRA and loan payment transactions Help maintain accurate and up-to-date customer information Branch Ownership Take accountability for your work and conduct all work in accordance with bank policies and procedures and regulatory standards to ensure safety and soundness. Balance cash, process transactions, and complete operational tasks accurately Support team members and step in wherever needed Business Development & Relationship Growth Conduct proactive outreach to existing and prospective customers. Conduct customer relationship reviews to identify opportunities for additional solutions. Proactively identify opportunities to increase customer engagement, product utilization, and relationship depth through ongoing customer interactions and outreach. Support branch deposit growth, customer acquisition, and product expansion objectives. Generate referrals for mortgage, consumer lending, and other bank products and services. Participate in branch business development and community engagement activities. Serve as a resource for teammates regarding products, services, and relationship‑building practices. Team Support Assist in the onboarding, development, and informal mentoring of newer Universal Bankers. Share best practices related to customer conversations and relationship growth. Support branch leadership in achieving branch goals and sales initiatives. What you offer us High school diploma or equivalent is required; 2+ years of college preferred. Minimum 3-5 years of retail banking, sales, or financial services experience. Demonstrated success developing customer relationships, identifying customer needs, generating referrals, and achieving sales, growth, or customer acquisition objectives. Advanced knowledge of retail banking products and services. Proven ability to identify customer needs and provide consultative recommendations. Attention to detail and accuracy in transaction processing and documentation. Strong listening, communication, and problem‑solving skills Ability to apply sound judgment within policies, procedures, and regulatory requirements Strong cash‑handling skills with the ability to accurately identify currency denominations Computer proficiency, including Microsoft Office and core banking systems Working Conditions This position will be based out of our North Oak branch, Monday – Friday hours with alternate Saturday mornings. Occasional travel between branch locations may be required. What we offer you NASB offers competitive compensation and excellent benefits packages, including: Comprehensive health insurance (medical, dental, and vision coverage) 401(k) retirement plan with a 50% employer match on the first 6% of your contribution Generous paid time off (PTO) including 11 holidays, your birthday, and volunteer time Exclusive mortgage and banking benefits. Internal training and development programs to help reach your career goals. Our mission is to create exceptional experiences for our customers that help them achieve their dreams, and we seek extraordinary individuals with the talent and passion to help us bring those dreams to life. At North American Savings Bank (NASB), we pride ourselves on delivering top‑notch customer service and financial solutions to support our customers achieve their dreams, whether it's buying their first home or planning for retirement. We believe exceptional customer service starts with an outstanding work culture that rewards hard work, provides the right tools for success, and values a healthy, happy team. With 100 years of success and continued growth, NASB is seeking new team members eager to grow with us! Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position. North American Savings Bank (NASB) is an Equal Opportunity/Veterans/Disabled employer. If you require reasonable accommodation for any part of the application or hiring process due to disability, you may submit your request through the following methods: Email: View email address on click.appcast.io. Mail: North American Savings Bank Attn: HR 903 E. 104th Street, Suite 400 Kansas City, MO 64131 North American Savings Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other characteristic protected by law. FMLA Notice (link to pdf) – Employee Rights and Responsibilities E-Verify (link to pdf) Right to Work ( en español ) (link to pdf) EEOC Poster ( en español )(link to pdf) EPPA Notice (link to pdf) Policy Statement on Behalf of Protected Veterans and Individuals with a Disability (link to pdf) *Note: Benefits may change at any time. Certain benefits may have specific eligibility requirements. North American Savings Bank is an Equal Opportunity/Veterans/Disabilities Employer and is proud to have a drug‑free environment. All employment offers are contingent upon applicant successfully completing background screenings. 1 Terms: $250 paid out after 30 days of employment. Second payout of $250 after 90 days of employment. Complete details provided upon job offer. #J-18808-Ljbffr