Senior Procurement Specialist
Insight Global
The Senior Procurement Specialist is responsible for supporting and executing end-to-end procurement activities, with a strong focus on supplier onboarding, supplier qualification, purchasing processes, procurement systems, and user support. This requires hands‐on experience with SAP Ariba , SAP Business Network , supplier enablement, SAP catalogs, and ERP systems. The Senior Procurement Specialist will partner with internal stakeholders, suppliers, and cross‑functional teams to ensure procurement processes are completed accurately, efficiently, and in compliance with company policies. This individual must be able to work independently, document new processes, maintain training materials, and provide excellent customer service to both internal end users and external suppliers. Key Responsibilities Support the supplier onboarding, supplier qualification, catalog purchasing, and supplier enablement. Manage and support supplier onboarding and qualification activities within SAP Ariba or similar procurement platforms. Assist suppliers with registration, onboarding, qualification questionnaires, and troubleshooting within the SAP Business Network . Support supplier enablement activities, including supplier communications, training, follow‑up, and issue resolution. Provide guidance and training to internal end users and external suppliers on procurement systems, policies, procedures, and best practices. Develop, update, and maintain training manuals, process documentation, user guides, FAQs, and standard operating procedures. Document new processes and process changes clearly and accurately for internal teams, suppliers, and end users. Support SAP catalog‑related activities, including catalog maintenance, troubleshooting, user guidance, and coordination with suppliers. Work with SAP ERP or similar ERP systems to support procurement transactions and ensure data accuracy. Advise internal stakeholders on appropriate purchasing methods, procurement processes, and supplier engagement requirements. Monitor and resolve procurement‑related inquiries through email, system tickets, or other communication channels. Provide excellent customer service to internal stakeholders and suppliers by responding promptly, professionally, and accurately. Work independently on assigned tasks and projects, ensuring timely completion with minimal supervision. Collaborate with Procurement, Finance, Accounts Payable, IT, Legal, Compliance, and business stakeholders to support procurement operations. Identify opportunities for process improvements and contribute to more efficient procurement workflows. Ensure procurement activities comply with company policies, approval requirements, and applicable procedures. Required Qualifications Bachelor’s degree in Business Administration, Supply Chain Management, Procurement, Finance, or a related field preferred; equivalent work experience may be considered. Several years of experience in procurement, purchasing, supplier management, sourcing, or supply chain operations. Hands‑on experience with SAP Ariba or similar procurement systems. Experience with SAP Business Network , including supplier registration, onboarding, enablement, and troubleshooting. Experience with supplier onboarding, supplier qualification, and supplier data management. Knowledge of the end‑to‑end procurement lifecycle , including requisitioning, sourcing, purchasing, purchase orders, supplier onboarding, and invoice/payment support. Experience working with SAP ERP or a similar ERP system. Experience with SAP catalogs or similar catalog management tools. Strong understanding of sourcing categories, purchasing methods, and procurement best practices. Advanced proficiency with Microsoft Office applications, including Outlook, Excel, Word, PowerPoint, Teams, and SharePoint . Experience creating and maintaining training manuals, process documents, SOPs, and user guides. Strong customer service skills with the ability to support both internal end users and external suppliers. Ability to work independently, manage multiple priorities, and complete assigned tasks with minimal supervision. Preferred Skills and Experience Experience supporting procurement system implementations, enhancements, or process changes. Experience training end users and suppliers in a formal or informal setting. Strong Excel skills, including data analysis, filtering, pivot tables, lookups, and reporting. Experience using SharePoint to organize, maintain, and publish procurement documentation or training materials. Strong written and verbal communication skills. Ability to translate complex system or process requirements into clear instructions for users and suppliers. Strong attention to detail and ability to maintain accurate supplier, purchasing, and process documentation. Experience working in a global or cross‑functional procurement environment. Ability to identify process gaps and recommend practical improvements. #J-18808-Ljbffr
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